Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent tv setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was connected to all my devices. They had each of us test out the universal remote to make sure we could operate everything easily
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Patient and Knowledgeable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and courteous. Installation was probably more difficult than anticipated, but they stuck with it and finished the job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech was a professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech tech was on time, knew what he was doing, polite explained everything so I could understand what was being done. He was a professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service arrived as scheduled and set up the TV. The te h answered all of my questions and made certain I understood how to use this product
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set up my replacement tv. good job, friendly servide.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed and setup quickly and cleaned up very well
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service actually came with my TV purchase (I did not purchase separately); however, it was extremely nice to have everything set up for me... PERFECTLY!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set-up went smoothly! Took old TV with him so we didn’t have to deal with it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rep was polite, courteous, helpful, efficient and effective. Also, very informative with down to earth explanations and suggestions. An asset to Best Buy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very patient and explained all of the features of my new TV. Love it!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Late getting here, but spent plenty of time settling up new Tv and how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivered and installed the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the TV as it is now on the wall and so much easier to see.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thorough and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work was done efficiently and he made sure we knew how to work everything before he left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents who did the setup on my TV were very efficient !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store staff came and hooked up my tv and sound bar explained how to use everything. Very helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, everyone was great, the whole process was more than I expected
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Dick's new Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very skilled Geek Squad agent set up our new, high-option Sony. We're very pleased with the outcome.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tec Jeff and his assistant was very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service was great and professional. Jeff and his associate knew there job. Highly recommended!!!! Thank you best buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Really knew his stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with my set up guy. He connected my youtube and youtube tv apps also. He knew the tv menu like a pro. Super nice guy, professional and friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Answered any questions I had. installed quickly. if the need arises will use them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
