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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 18,760 reviews
  • Rated 5 out of 5 stars

    GOOGLE TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that did the install for us was quite knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made installation carefree for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed not bringing this 77in TV home and installing it. Removed old TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy delete and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and delivered 65”tv on time mounted and connected tv well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed set up on tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my tv and connected to cable box before leaving. They made sure tv was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did install it really effectly and added everything that was needed to be hooked up. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great they were very knowlegeable on everythiing very polite the whole insulation of my tv was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The contractor was professional and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving this 5 star to the gentleman that came out to deliver and connect my TV. He was a contractor and nit from the geek squad. I was so dissapointed with the geek Sqaud service I recieved at the Bowie store. I am happy that the company trued to eleviate the unprofessional service by giving me a guft card and starting my geek sqaud plan the day of my new TV delivery. The contractor was professional and timely, he even connected my Internet to my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician that installed our new tv was very exceptional. Knew what he was doing and did it quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. Very respectful of my home and polite and knew his stuff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled the job wonderfully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at time I was told. Wore coverings on his shoes to prevent marks on the carpet. Very personable and got the job done quickly with all devises connected and checked to make sure they worked before he left. He also cleaned up and took the old TV with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The size of the TV made it more practical to pay for them to come assemble install and take the box with them. It was worth it. They gave me tour of the TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV for us in very little time. I would have had trouble doing it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fast and efficent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an awesome service.geek squad member set my equipment up fast and clean.fully explained how to operate my tv and blu-ray player.what a great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do exactly what you want them to do help better the tv performance and less heat from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents explained what the process of new equipment and connections to home network and use of remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled and went right to work. Our set-up is complicated because the TV is wall mounted with the wiring going through the wall. They had to get a different mount to fit the spacing of the studs, but got the work done without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my TV and showed me how to use the different things that it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did great job and cleaned up the work from an installer that was there a couple of weeks before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad workers were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan and Thomas were EXCELLENT workers! You guys are friendly, competent and overall really good people. You did everything, including carrying the heavy TV stand up a flight of stairs with a smile on your faces. You set up the 75 inch TV quickly and you guys are unbelievably nice. Everything works great. Thank you very much for your hard work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need audio/video install? Call Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad reconnect my HDTV while fixing existing components - they were thorough, professional and even moved my cable TV connection when Spectrum didn't show up. A great experience.

    I would recommend this to a friend
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