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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric did an excellent job. He was very professional wore a mask and explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent techs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who set up and installed my TV's were knowledgeable, personable, fast and true pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took almost 2 weeks to be done, I was very happy with the agents helpfulness to set up my new Roku device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pic for the price. Installation from the gekk squad was great. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad was very fasttvworing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my agent set my tv and showed us all the features that the tv has which saved us time if we were trying to figure out ourself so far we have not had a problem good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful instailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a wonderful job of putting it together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up was fast. Geek squad did a good job. Did not have the time and patience to do it myself so I had them set it for me. Enjoying my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained all the information regarding to the installing of the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hooking everything up. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shortty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in setting up my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, set up and connected to all our other equipment. Professional, knowledgeable and courteous. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt expert service. Worth every penny! Installation was neat and cleanly completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAMIE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD WAS QUICK AND HELPFUL BY SHOWWING ME HOW HOOKUP MY FIRESTICK. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highy recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Geek Squad. Person was very courteous, knowledgeable, and professional. Had lots of patience. Took time to answer questions and review functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt, thorough, and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech crew knew exactly what it was doing, very quick and efficient, and even provided some helpful, free advice. Very pleased. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and were quick to install my TV. They answered my questions and picked up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My summary says it all. They installed the TV for my elderly mother. And the guy brought groceries in for her! Very kind, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great. Leo very knowledgable I do think the store level Geek squad and the installers have better knowledge than the Geek squad phone line folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was friendly and very knowledgeable. He worked with me on how to use my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should have the Pro's do it! Think Total Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the Pro's from the Geek Squad set up your new home theater, etc. They know exactly what to do, can do it in half the time you'd do it, and probably install the unit(s) more level, better quality installation etc. They even set up your remote for the new device and all associated devices! Better yet - become a Best Buy Total Tech member and save money. Mine paid for itself in 60 days.

    I would recommend this to a friend