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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 18,760 reviews
  • Rated 5 out of 5 stars

    Superb service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys are really great and extremely knowledgeable and courteous. They were able to answer all my questions and did a great job of setting up the entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed the TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the TV as it is now on the wall and so much easier to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient- Geek Squad did an excellent job of reconnecting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GWayne

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect delivery and setup. Real pros. Very nice and new the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an awesome job. No complaints here. This is the third tv they have set up, great job each and every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, Fast Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous, professional, and efficient. Install went on without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time is a charm

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guy hooked up the wrong blue ray player the first time so this was his second time back but he did a great job and was also very informing about the system. We appreciated him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of my TV by the Geek squad .

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech men set up my TV and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The Geek squad is the best! They have always been on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a beginner of streaming

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came were very professional and nice. The man who set up the TV in the living room explained everything to me and demonstrated everything which I needec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. Guys knew what they were doing. They added apps that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Answered a lot of questions. Efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly and the agent was thorough and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentlemen

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this gentlemen was awesome help setup my tv and connected all my connected to work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service from tech who set up our tv would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional, Personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up my TV were very professional, on time, and friendly. They offered advice on getting the most out of my purchase, and tips they had learned along the way.. I enjoyed their company,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gert an A+!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents placed the tv where I wanted it, completely set it up, explained the remote to me, and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came when they said and hooked up tv. Showed me how to use it and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working TV! Thanks Geek Squad.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was patient and fabulous! Knew what he was doing and able to teach me what I needed to know to enjoy my older TV to the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job well worth the money they even took care of the old one

    I would recommend this to a friend
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