Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric did an excellent job. He was very professional wore a mask and explained everything very well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent techs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The techs who set up and installed my TV's were knowledgeable, personable, fast and true pros.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Agents were very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it took almost 2 weeks to be done, I was very happy with the agents helpfulness to set up my new Roku device.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pic for the price. Installation from the gekk squad was great. Highly recommended
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
geek squad was very fasttvworing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my agent set my tv and showed us all the features that the tv has which saved us time if we were trying to figure out ourself so far we have not had a problem good job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wonderful instailed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did such a wonderful job of putting it together.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Leave it to the professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV set up was fast. Geek squad did a good job. Did not have the time and patience to do it myself so I had them set it for me. Enjoying my tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install of flat screen tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I explained all the information regarding to the installing of the
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Hook up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job hooking everything up. Very Professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Shortty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job in setting up my television
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered, set up and connected to all our other equipment. Professional, knowledgeable and courteous. Great guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeked up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt expert service. Worth every penny! Installation was neat and cleanly completed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
RAMIE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD WAS QUICK AND HELPFUL BY SHOWWING ME HOW HOOKUP MY FIRESTICK. THANK YOU
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highy recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend Geek Squad. Person was very courteous, knowledgeable, and professional. Had lots of patience. Took time to answer questions and review functions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
prompt, thorough, and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech crew knew exactly what it was doing, very quick and efficient, and even provided some helpful, free advice. Very pleased. Well worth the cost.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my tv quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was friendly and were quick to install my TV. They answered my questions and picked up after themselves.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My summary says it all. They installed the TV for my elderly mother. And the guy brought groceries in for her! Very kind, and did a great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was great. Leo very knowledgable I do think the store level Geek squad and the installers have better knowledge than the Geek squad phone line folks
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My Hero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent was friendly and very knowledgeable. He worked with me on how to use my new TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
You should have the Pro's do it! Think Total Tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let the Pro's from the Geek Squad set up your new home theater, etc. They know exactly what to do, can do it in half the time you'd do it, and probably install the unit(s) more level, better quality installation etc. They even set up your remote for the new device and all associated devices! Better yet - become a Best Buy Total Tech member and save money. Mine paid for itself in 60 days.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
