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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 18,772 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is Fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fantastic! The set up from The Geek Squad was Awesome. Would recommend them. Jeff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived when promised, delivered and set up new tv quickly and spent time to go over operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new 75 in TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They showed up at the time they said and called a hour before. They set up the TV and made sure everything worked also explaining as they installed the unit. This is our second big screen TV in the last 12 years and we will use the great people from the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying or new tv.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great service by the Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad (Geek Squad) was the Consumate Professional installing My 65 inch TV and Sound System -His expertise and knowledge made the installation go very smoothly !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad TV service a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installing tech was knowledgable and returned on a later request to correct a mistake I had madedue to a misunderstanding of an audio setup. I am extremely satisfied with the Bust Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gentlemen were very knowledgeable and were able to set up our TVs to our sound bar and WiFi with ease and teach us how to use the remote and functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new Sony Bravia 7 quickly and made sure everything was working properly. He gave me some instructions and left with the TV working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend going this route cause this is definitely not a one man installation. These guys know what they are doing and I'm technical and strongly support this method.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fellows were very informative and did great setup. TV picture is great and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation & Old TV Takeaway

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was vey satisfied with the Geek Squad’s installing the new tv and removing the old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shortty

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in setting up my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first smart tv and it is great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected the samsung tv because I owned the brand in earlier models and am hooked on the brand. I saw the picture demo in the store and was sold on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best in the Business!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad appointment was on-time and work was completed quickly along with helpful operating tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of my TV by the Geek squad .

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech men set up my TV and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, courteous and knows his job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure dealing with Nolan. He had the old set removed and installed the new one quickly. He explained everything to me and answered alll my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new Samsung TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and hooked it up to my receiver and showed me how to use the new remote and TV. Their service was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very friendly, professional, knowledgeable, and helpful. provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Watchsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men arrived on time. Took TV from shipping carton. Attached legs to TV. Placed TV on table, attached all cables. Turned TV on and made necessary settings with use of remote controller. Removed all packing material and cleaned up area. Placed old TV and trash in truck and departed. Estimate 30 to 45 minutes total time. Good job with offer to assist if needed in future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome to have Greek Squad deliver and set uo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had my TV delivered and set up by Geek Squad. The Technician was awesome ! Quickly connected all the devices and explained the new TV and remote.

    I would recommend this to a friend
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