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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Enjoying or new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great service by the Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and quick came in did the install clean up all the boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather have someone from the GS set up my electronics that fuss with it myself. I've got enough to do. Well worth it overall install and setup price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by Geek Squad setting up my tv and console. Courteous, kind, helpful, knowledgeable, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech's were spot on. They called ahead to inform me of their ETA as they were wrapping up an installation at another Best Buy customer's home. Moreover, they arrived on time as promised, thus ensuring I would not have to take a 1/2 day off from work while wondering what time someone was going to be at my home. Beyond these two noteworthy elements, they quickly worked a as a team to explain and set up my new 65 inch Sony OELD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my issues so I could operate m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and able to make necessary adjustments to allow me to operate my Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and set up the TV and did a great job. Connected to all my equipment and Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and his assistant did. Great job of setting up the tv and explaining all of the details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and remove the old TV and installed the new TV. Set up the Channels and insured all was working well be fore the left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and mess free install. Polite young men.Removed all packaging and broken tv to recycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific service..fast and Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt and terrific. Fixed my issues in a timely fashion. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD YES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL AND DIDN'T MAKE A MESS. EVEN TOOK MY OLD TV SET AWAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, worked quickly, answered my questions and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an install for my grandfather in his 90's. He was very happy with the service and liked that the installer also hooked up his DVD player as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I pretty much set up the system correctly so I don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came here are very nice but I pretty much set the system up correctly before they came so I don’t think the price was adequate for what they did but they were very professional the price was terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of my TV by the Geek squad .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech men set up my TV and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and patient installers job well done, would have geek squad install again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was efficient and Awesome!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great! Wrong remote w tv, had to use my warrentee to getcortect remote otherwise tv and remote had tobe returned and teplacd and re set up/installed. Also tv not compatible with my new smart phone. Product information not adiquite/accurate to inform purcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He carted away the old TV and the new one was delivered, set up and I was given instructions. No hassles........prompt, professional,.......what's not to like?

    I would recommend this to a friend