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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Doc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional and courteous, and very thorough too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person went to the wrong house but once he came to my house it was wham bam thank you ma'am. All went well and no problems. He explained everything I needed to know and I've been watching with no problems since set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! The guys were knowledgeable and did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC Connect and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. They took the time to explain things to me and they did a great job. I am very happy I went with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had the best Geek Squad agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installer was just the best! He was so kind and so knowledgeable and so good to explain things and make valuable suggestions to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed the television project in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tv among tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv. clear images. easy to use remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV was installed quickly and accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. Everything was done very well. I had no problems working my new TV after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 70” Sony 4K HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable quality and picture. Geek squad did a fantastic job delivering and setting up my TV I was however not happy about the late delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes through again. Great service friendly team. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service. Technician was on time and very knowledgeable. Very friendly and helpful in explaining all the features of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has actually gone above my expectations. The picture is absolutely superb. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up our TV, they were prompt, helpful, considerate of our furnishings. They were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my TCL tv. Explained how the Roku worked and showed me a sample of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was knowledgable and hooked everything up and set every thing to my internet, surround sound, and blue ray player. Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did good job with setting up my tv and explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job. Quick and easy. Very pleasant crew and great cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my table , tv , and I was up in running in less than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were polite at arrival and connected my TCL. They made sure that everything was working properly with my new TLC 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys made all necessary connections. The were friendly, efficient and informative.

    I would recommend this to a friend