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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very patient and explained all of the features of my new TV. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved Problem Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restored original settings and brought sound bar back to proper balance. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price. guys who set it up were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early arrival, very helpful, worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was a little hesitant to spend the extra $$ for installation, since the TV was going to simply be sitting on the mantle, but, it was an 85inch TV, and there was no way I wanted to risk my investment. Two men showed up, and actually arrived a little ahead of schedule. They completed the installation quickly and efficiently, and showed us how to use the TV. They moved our old TV to the basement, and took away all of the packaging. Both men were kind and courteous. Not having to tackle this myself was well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have no idea why this needs a title.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, courteous and did his job satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent. Got my Directv remote working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, efficient work despite my distractions. Arrived early and worked straight thru. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was nice and was able to install my tv in a fast knowledgeable manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service staff on time work very fast at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How ironic. I was doing some cleaning today and while I was dusting my television. I notice a little crack on the upper right side of my TV. I was about about to call just before I check my email. I'm not worried though. I know the (GEEK SQUAD) will take care of it. I have full confidents that will happen. I'll call you soon. Sincerely CharlesB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your help. My theater system sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Made sure the Tv worked and set up the account. Helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quite efficient setting up my new T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis and "Stitch", the Geek Guys, were prompt and quite knowledgeable, patient and helpful during the set up of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wesley G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and installed the LG tv quickly and successfully.; also provided explanations of functions and remote for me. Very pleased with their work, knowledge, and abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional and courteous, and very thorough too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up went smoothly! Took old TV with him so we didn’t have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communicators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that came and delivered and set up the tv were great. Explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the most fantastic team come out to move our TV and component setup so that we could get a new rug installed. Tony ( and we requested him because he has done great work for us in the past) and his partner did a terrific job of that as well as programing our Harmony remote to accomodate our new Dish Network setup. They are coming back to move the TV back when the rug is installed AND bringing a new Sony Blu Ray that will eliminate our need for a separate component for our Roku. Tony is professional, fast, and always neat. Appreciate his service and will always request him when we book a service with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent set-up,and on time!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ,professional team ,helped me to choose the correct TV witch I previously checked in different stores, from my PC . service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great they were professional, fast ,clean and nice. I recommend the Geek squad for all my technical needs.

    I would recommend this to a friend
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