Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
RELOCATION ELECTRONICS INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to relocating to Victoria, TX, I requested the Geek Squad setup and reconnect my electronics. It included my 55 inch Sony 930, an Onkyo hi-fi system, a central and two external audio speakers and a sub-woofer. My move included the necessary wiring and connectors. Suddenlink Cable was attached. In less than 30 minutes, all of my electronics were functioning. The two guys were "all-stars". They took the added time to explain how my hifi system will perform when viewing TV. I could not be happier with their quality efforts and results.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Extremely knowledgable and professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and connected my TV with Soundbar very efficiently and explained all the features in a very concise manner
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was prompt, conscientious, courteous and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The tech was professional and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech took less time to hang two tvs on racks by himself than our AV tech took to cut one hole and move the wire. Seriously the best at what he does.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad went above and beyond for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did an amazing job for us. Not your typical install and did it perfectly!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional staff. Did a great job and I felt comfortable while they were here.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad connected my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent connected my TV to all my devices. She was on time, professional and answered all my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for your help. My theater system sounds amazing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung SD90 delivery and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did their job as I expected. They were courteous, professional and answered all my questions and demonstrated the product.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that came and installed and setup my smart TV were very pleasant and knowledgeable of the product. Had great customer service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician was very friendly and knowledgeable for this product. Had it set up and operating in no time
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
jessie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job and were very professional. Looking forward to working with you again in the near future
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The LG Oled 77" tv is well worth the investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally love my LG 77" OLED TV. The only minor complaint that I would have is when using my LG Soundbar with the Optical 1 sometimes the lips of the actors go out of sync with the sound and I have to keep reloading the sound source which remedies the problem. I have to say it was a great investment and am so glad I purchased the Geek Squad protection. Totally love the big screen size.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed and hooked up my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents set up my t v and showed me how to operate it , very friendly. everything works great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding, Professional, and Expertise service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I have sent in numerous POSITIVE reviews regarding the outstanding services provided by the technicians (Zach & Ethan) who delivered and installed my new TV. PROFESSIONAL, OUTSTANDING, AND CUSTOMER ORIENTED employees.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job setting up my TV and Soundbar.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Assisted with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jissandra was very helpful in getting my TV to work correctly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed the help that the Geek Squad gave me - they were very helpful and made me feel as if I knew exactly how to use the product when they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 78-inch TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a fantastic job hanging our 78-inch TV above the fire place. They were very careful and neat, and placed the TV exactly where we wanted it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Install Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job mounting and connecting the TV, the guys were respectful and worked efficiently. The TV's still hanging and still works
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
