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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were professional, knowledgeable, personable, and effective in their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who delivered/installed the television knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walk Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew arrived on time. Communicated throughput the process, very professional and easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a beautiful picture. I was hesitant in being ready for a new TV but have enjoyed it. My neighbors even thought the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV efficiently and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and had our new 75” 4K UHD SONY TV up and running quickly. Then spent the needed time to show us how to get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and called ahead. Did exactly what I paid them to do. Showed me how to use all new equipment and made sure everything worked. All within one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the timeliness, efficiency, courtesy, professionalism, and knowledge of these guys. Following the installation, I was shown all functions of the new remote and some of the basics on my new smart TV (65" Samsung). If other purchases are made in the future, will not hesitate to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help connect and install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Great picture quality and very sharp images. Very good service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET-UP EASY WITH GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek guys were very professional. They made sure everything was working before they left and showed us how to use everything. They are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. answered all my questions and configured set up for best viewing and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were Courteous, knowledgeable and efficient with getting my tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodIs Greek life really worth it? There are many advantages when it comes to joining a fraternity or sorority. Greek life is a great way to meet new people, gain leadership skills, and build lasting connections — and then there's also all the parties and events you'll be attending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad successfully connected my new receiver to my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional but try to get you buy things that are high price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed my fire edition TV in a time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV, connected all devices, demonstrated and helped to use remote to access all channels. Great, timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians did an excellent job with the installation of our television and blu ray player. They took time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing setting up the tv. They explained the set-up and taught me how find and connect apps particular to my likes and interests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was ver efficient and helpful with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was excellent as was the rep...except for his condescending attitude with racial overtones as he was leaving.

    I would recommend this to a friend