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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 18,760 reviews
  • Rated 5 out of 5 stars

    It fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture at good price. Thanks for assistance to the Best Buy employees who provided information necessary to make decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did good job with setting up my tv and explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a very senior citizen and it would have taken me 2 days to set up my TV and this crew did it in an hour and the set was perfect. Also gave me some tips to look at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job. Quick and easy. Very pleasant crew and great cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs set me ip

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and made sure everything was in working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up New tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman came & set up my new tv in short order. Everything was fine & he was extremely nice & efficient. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very friendly, professional, knowledgeable, and helpful. provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gents install my television perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen set up my television and connected all necessary devices then answered all my questions with a very nice and friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for setting up new TV.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came a perfectly setup the TV to my current AVR setup. The communication and professionalism was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup for TV Connect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with Ricky from Geek Squad to mount my TV and get all my connections setup. I wrote a review about the TV mount which was done very well. Along with getting my TV setup, I needed my Xfinity box, PS4, and XBOX One connected. Because my TV was above a fireplace and a little higher than normal, connecting all of these devices in a clean and neat manner wasn't an easy task. Ricky did a phenomenal job making sure everything was connected properly and hid all the wires and made my setup look extremely tidy. I would definitely work with him again if I needed any of these types of services. Highly recommended and thank you!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome to have Greek Squad deliver and set uo.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had my TV delivered and set up by Geek Squad. The Technician was awesome ! Quickly connected all the devices and explained the new TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved my old TV to another room and setup the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient installation. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnect old TV set up new TV and program it I had nothing to do but watch it thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fellows were very informative and did great setup. TV picture is great and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does all of our set up; and repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up took less than 1/2 hour. Have had no-problems (Have used GEEK SQUAD, 3 times; and will again,,,,NEXT TIME. BEST BUY has our electronics store....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was ver efficient and helpful with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daphne and her team of specialists at the Geek Squad Lewisville were outstanding. Very clean and professional installation of my new Frame TV and surround sound AV reciever. They offered very helpful recommendations to bring my vision to life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs hooked the tv up to our cable and ran through the tv set set ip and adjusted the tv to our preferences. They wanted us to be happy with the results. They were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked and set up the TV and explained how it operates

    I would recommend this to a friend
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