Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18767 reviews
(18,767 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installer was ver efficient and helpful with installation
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team arrived on time and ready to work. Geek Squad did an excellent job installing my 55,43, and 29 inch television. I would use them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
knowledgeable and nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was nice and was able to install my tv in a fast knowledgeable manner
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tremendous service well worth the extra Svc Help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the brightest bulb in electronics setup! And, having just had back surgery, a 65" tv would not have been a good idea! Total tech support provided me a timely need for fantastic new tv, but they were immaculate, friendly and extremely helpful with questions and tech hints for my new home theatre. You can do that or struggle and hope you are getting the most of your purchase. I took the sure bet AND purchased total tech support for add ons planned down the line. It was a great delivery, set up, and buying the tech support has lead to peace of mind!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Pleasant & professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! The tech set up my tv and helped me get all the other services I needed. (Netflix, etc)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
my new tv hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv connect and setup went very smoothly. the geek squad team members were on time and very efficent at their work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very patient and explained all of the features of my new TV. Love it!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the installation option and am extremely pleased with the service. Adam is a highly qualified technician and very pleasant/courteous. A true asset to your organization.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my TV quickly!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were fast and efficient. However, they did not rush out the door. They were able to answer any and all questions that we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The installers were quick, knowledgeable and very
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers mounted my TV and Sonus TV stand. They were on time and went right to work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very weird issue with the volume on my Amazon Fire TV and it was only within the Amazon app. Everyone at the store in Porter Ranch were totally pro and really worked hard to understand my strange issue. They sent out a guy with a new TV to see if that TV had the same issue. It did. But the Geek Squad guy found a setting that I search for for days. It was in a weird place. I kept my original tv. So, I am glad I bought my new TV from Best Buy because I love the Insignia TV I bought and they went above and beyond with their Geek Squad customer service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called and came earlier than expected. Very professional. Set up TV quickly and explained functions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected our service quickly and explained how to use our current remote with each item hooked up; blue ray, sound system and cable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and knowledgeable persons set up and connected to cable box and Sonos system and remotes
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD YES.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY PROFESSIONAL AND DIDN'T MAKE A MESS. EVEN TOOK MY OLD TV SET AWAY.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved my old TV to another room and setup the new one
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent install experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Sean Mooney for all installs. He knows what he is doing, is experienced, and performed my TV + soundbar install perfectly, quickly, and seamlessly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andre was excellent in the set up of our TV stand and TV itself. He took the time to show how it worked as well. Highly recommend him for any type of service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
came late but were quick to complete.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my TV and connected what was needed. Did so quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installer Very Knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installer is very knowledgeable and was a delight to work with as well as answerering any questions I had.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
