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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV- picture and quality are perfect. Geek squad installation was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geeks showed up on time and took all the time necessary to property set up our new tv and made sure we understood the features. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & efficient. They were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service delivery was completed as ordered. The delivery was completed with great attention to the questions that I had. I was very impressed with the patience shown in explaining to me the operations of the TV sets. I appreciate the high quality of services rendered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install service. They were great at telling us when they would arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it sounds great. The installation team easily reattached my cassette player, CD player, DVD player, VCR player and surround sound receiver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big thanks go out to Brock and Tanner for setting us up and explaining all our new TV features. Could not have done this without you!! Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Knew what i was doing when they finished and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tv equipment with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep did an excellent job setting up my smart tv and Spectrum app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service-installation was absoutely outstanding.They provided me with all of the nessesary instructions for operating the TV and gave me tips to keep it working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered and installed quickly. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for watching movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new television has exceptional picture quality. This is most notable when watching movies where definition and color is enhanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad can’t be beat! My husband and I bought a new tv from Best Buy. We had a problem getting the remotes to work properly. They fixed the remotes to work off one remote instead of two in minutes! We couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POWER OUTAGE no deterrent for a PERFECT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BEST BUY MEMBER# 2634949588 Our installer, Caleb Krueger went the extra mile of stellar professional service by reassuring us that even during a power outage the LG 55" TV and Vizio Sound System would be successfully installed. Three hours after Caleb departed and the service was complete, the power was restored and our new home entertainment system worked perfectly, Thank you for a job well done, Caleb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and mounted my tv is such a short amount of time. It’s perfectly placed would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member that set up my 55" tv and soundbar did a nice job and left the area very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed Geek Squad for TV installs twice now. The are professional, knowledgeable and very thorough. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed my TV, removed my old set, & walked me thru using the smart TV features. Professional, courteous, and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery and setup TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, knowledgeable and very helpful with TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick respected my house and did a great job setting up my television. Gave me his card and told me to call him if I needed anything. Thanks Geek Squad.

    I would recommend this to a friend