Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent and knew what they were doing. Very polite.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setup by Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys showed up within the time window as promised. Setup was easy and quick.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installing was done swiftly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did a great job setting everything up. Wish I had done this sooner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installing 65" T.V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say good things enough about Scott and Adam at the ease of my installation of my new 65" Sony Bravia T.V. this is a great T.V . I had some problems with the installation of my T.V. At the start of it all, then along came Scott and Adam and made it all right within a few minutes of starting my installation. Thanks guys we can't say enough good things about the two of you, really great guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Super Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were so knowledgeable; they helped me with all my questions as they installed my TV. It didn’t take them long and I was ready to view as they left. The lead tech gave me his card in case I had any problems. I couldn’t have asked for more competent service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy our lg tv very much. The picture is very sharp and clear. We also like all the apps you can watch.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
set up of tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgeable about all the products and cable systems
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed two TVs and programmed both of them. They were very friendly and took the time to explain everything to me
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Job!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job, cleaned up everything and explained how to use it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was installed without any issues. Installer was on time , friendly and professional. Left contact info that I later utilized successfully.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional. I should have asked more questions and done a trial run with the remotes myself before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were friendly and competent and answered all my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivered &. Installed my new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my tv & set up the smart tv function Excellent
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Courteous and Professional Geek Squad Agents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Agents set up my tv and were very very professional and very very nice!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Heroes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Marcus and Dyllon were models of customer service and professionalism. They mounted and connected our new TV and relocated our old TV. They both helped us understand and appreciate the features of our new purchase. They both relieved us of any tech-phobia we may have had. They should be the example that every Best Buy employee should follow. Thank you.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tv delivery and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivered and setup my new 55" Sony tv. They also removed the old Sony tv. They reviewed the new tv with me and answered all my questions. Excellent service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Only use if Gerk squad, don’t do 3rd party
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional job but very expensive The tv was mounted correctly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
THE TWO GEEK SQUAD GUYS WERE GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EVERY STEP OF THE WAY THEY DID THEIR WORK JUST AS I WANTED. THEY EXPLAINED IT ALL STEP-BY-STEP. FAST AND ACCURATE INSTALL. HIGHLY RECOMMENDED.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better picture and options than my old tv which only lasted 4 years. It went dark nEd no reboot helped
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job - I was on a business trip and they did fine.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
