Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad delivered and set up my tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason setup my tv and connected to our internet. He was very professional and considerate.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad were patient with my questions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly men and very informative information. Brian and Nick has a good knowledge about the set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job. Very professional. Would highly recommend Geek Sqad for TV installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young men were so helpful and polite, they treat us as though we were their grandparents.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was everything I hoped for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy transaction on a terrific product - fair price, accurate delivery date, informing installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
JD was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was very helpful and thorough! I appreciated him throwing away all the boxes everything had come in. He also disposed of my old, broken CD player.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad did a great job - they were quick and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very satisfied with the geek squad. They were very professional and spent time making sure we were comfortable wry all the features of the tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Expert Install by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two installers that delivered my LG 65" CX OLED TV did a great job. They were professional, knowledgeable, courteous and explained the set up process to me as they were setting up the TV. I don't know about you but I would rather pay Best Buy the delivery and set up fee that to try and do it my self. After all if the delivery or tv is bad Best Buy makes good on replacement. If I do it myself I own the mistake or damage to the tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very kind and professional. They explained everything I needed to know about how to work our new tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install very well done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and knowledgeable. Replaced an older TV and reconnected new with ease. Explained all aspects.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
installation was quick and thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were super. They set everything up and explained all the functions. Topping it off, they were friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad conducted an excellent survey and revi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total geek squad team from Tom in the store, to Doug and Kenny , the review and estimating team that came to the apartment, were outstanding in their commitment to the philosophy of customer first. Their technical skills were impressive as the pointed out that our tv/internet/Sonos issues were programming related, not equipment related. Please pass on to them our sincere thanks and appreciation for a job well done. Karen & Charlie H
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you for the setup help!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were extremely helpful and thoroughly explained everything to my mother. The TV was setup and she knew how to use it when they left. Thank you!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved my old TV to another room and setup the new one
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv and stand setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Sq was in my home, as usual they did not disapoint. Knowledgeable,polite,patient.... Always enjoy having them come out and help me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
how to deal with directtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did the job right on time and everything worked He did a really good job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a table tv.they put it up quickly and showed me how to use it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan was very helpful and did an excellent job. Couldn't be more pleased.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I glad I changed my tv for this bigger one great picture quality and sound overall I happy with my purchase.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend