Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 18,760 reviews
  • Rated 5 out of 5 stars

    knowledgeable and nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was nice and was able to install my tv in a fast knowledgeable manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was efficient and they also detached my surround sound system that had ceased to be necessary. My 12 year tv was taken away and all the extra cords, etc. were also gone. Friendly and efficient staff.!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend going this route cause this is definitely not a one man installation. These guys know what they are doing and I'm technical and strongly support this method.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and quick came in did the install clean up all the boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unpacked everything hooked up dvd player and sound bar showed me how to use everything and took trash away they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very patient and explained all of the features of my new TV. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service as usual for the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a great job setting up my new tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Tech. Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is outstanding. I've used it for computer, printer and tn installation in this lol at year. And I've used it for both computer and printer concerns as well. Love the friendly and professional techs. And the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD....SUPERMEN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a super great job.. Total Professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work done with explanation and cleanup. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We were expecting a DVR with TV did not arrive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great but I do not understand why when the DVR was supposed to be a Freebie with the purchase of the TV. No explanation why it wasn't installed with the TV or at least delivered. The TV was installed and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad again was invaluable in making our new TV insulation a success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job - I was on a business trip and they did fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were quick, knowledgeable and very

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TV and Sonus TV stand. They were on time and went right to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy Tech's set up and by 75" TV and Sound Bar. The explained the programing a even helped me load up my old 65" TV enabling me to take it to a Senior Citizen's home that could not afford a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give Kevin and Mike more than 5 stars, if I could. We're a senior couple and not exactly tech-savvy these days. They were fun, informative, kind, and patient. I never had the feeling that they were in a rush to get to their next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and set up my TV fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unboxed TV, set it up, and made sure I knew how to turn it off, on, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who set up my system were extremely professional and worked to make sure everything worked perfectly. They then showed me how to use the system. Perfect!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant & professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The tech set up my tv and helped me get all the other services I needed. (Netflix, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides high quality service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers. Good knowledge and a great ability to explain the features.

    I would recommend this to a friend
Sponsored