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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 18,760 reviews
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were friendly and competent and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, efficient work despite my distractions. Arrived early and worked straight thru. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A super superior service with installation of our

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technitions were very informative during the process. They showed us what the equipment was connected to and how to make it function properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent expertly connected and set up new TV. Explained functions and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Np Geek Squad on hand for the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No geek squad on hand, but it was installed well by sub-contractors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just spent a lot of money on your TV and you don't want to go to the hassle of putting a TV mount up pay these people to do it it's worth it and if it messes up its on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a fantastic job. Made sure that it was starting up and that Everton looked right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept me up-to-date on what he was doing while connecting the flat screen T.V. and sound bar. Explained the remote thoroughly and gave more than one opportunity to ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment to hang my TV on the wall and they arrived on time and took care of everything. I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv connect and setup went very smoothly. the geek squad team members were on time and very efficent at their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my TVs and set up apps. In addition, he helped me finish installing all my audio equipment. I am 84 and I don't have the physical ability do many things. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and all connections to devises. Tested to assure all working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional and knowledgeable. They easily and quickly set up my new tv and programmed it for me. One explained the use of its simplified remote which I really like. They took away the old tv and were here only about 20 mins. Both agents wore masks and shoe coverings which I appreciated. Two friends had used this set-up service and highly recommended I do the same. I heartily agree!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not expect better professionalism. Seamless service and careful mounting without any hassles. They came prepared with shoe covers as they had to head into our bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do to an illness had Geek Squad resetup my entire Home Theater. I have a 7.1.2 Atmos set up. All speaker wires were run neatly. Most important everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenged Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came installed the tv and mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a call 15 minutes prior to arrival of the technician. The tech was very polite, and knowledgeable. He was very thorough. Made the cables nice and tidy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer Very Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer is very knowledgeable and was a delight to work with as well as answerering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were great... On time and were very informative. My wife was beyond impressed with all the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and mounted and programmed our TVs perfectly!

    I would recommend this to a friend
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