Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great in delivery, inspection, setup, and training.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service completed very quickly. Polite and considerate technician.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
B-Man
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very knowledgeable and proceeded to hook up my new television in a timely manner without any problems. I recommend them highly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very helpful with a quick install and I’m very grateful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up our tv quickly and attached our devices with no problem - explained how everything worked efficiently
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Kool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came to exchange a tv that I thought was chipped & it was just the protective cover that was stuck on the tv. They didn’t plug all my devices back in so, that’s why I gave 4 stars.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know what they are doing. TV was centered and leveled correctly. Guys were professional and courteous and patient with my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up my TV in no time ant it works perfectly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service, set up my TV quickly and professionally.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installation A+++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected all my components and surround sound to my 75’ Samsung TV!! Everything works great thank you Geek Squad!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad programmed our remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He knows what to do! He was able to connect the remote to control the Cable TV, etc.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Challenged Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came installed the tv and mounted on the wall.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad is the only way to go for install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is the way to go for install they were on time did good work showed us how to work every thing and cleaned up after themselves.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV very quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very pleasant & quickly installed my new TV & hooked up all my devices. Everything works perfectly. Very satisfied.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service Has Been Our Experience!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our technician was top notch. He answered all my questions and was extremely professional, courteous, and knowledgeable. We purchased from Best Buy many times over the years and because of our previous service and reliability, I see no reason to change.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect. We got notice of arrival in a timely fashion. Install crew was efficient and polite. No problems encountered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad techs were the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and connected my tv. They were professional, polite and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people that installed the TV were on time and polite.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were extremely efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service. On time, very patient with us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A great job done in a thorough and pleasant manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great experience. The men who came to set up my TV - sound bar and subwoofer, cd player, playstation and hook up to cable were exceptional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
