Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lady was very nice and went right to work on installing and setting up my tv and soundbar.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
75” tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great install service. They were great at telling us when they would arrive.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service arrived as scheduled and set up the TV. The te h answered all of my questions and made certain I understood how to use this product
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Maddog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation were done in an exceptional and professional way. Great job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New tv set up and install on new tv stand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek guy did a great job setting up the new TV. Few days later I figured out how to get rid of the DVR and download the Spectrum app, saving me 15.00$ a month. Was going to have the Geek guy do that but totally forgot while he was here.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV instyall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.guys did a great job setting up and getting the TV running
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Agents were very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it took almost 2 weeks to be done, I was very happy with the agents helpfulness to set up my new Roku device.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up a 65 in tv. They called before arriving. They were very nice and courteous. I would use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. We are not that c0mputer tv smart. She was very helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
knowable with setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad tech was very polite and easy to talk to he knew what he was doing and showed me how to work my tv and answered any questions that I had. I
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people that installed the TV were on time and polite.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional. I should have asked more questions and done a trial run with the remotes myself before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rock's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech's were spot on. They called ahead to inform me of their ETA as they were wrapping up an installation at another Best Buy customer's home. Moreover, they arrived on time as promised, thus ensuring I would not have to take a 1/2 day off from work while wondering what time someone was going to be at my home. Beyond these two noteworthy elements, they quickly worked a as a team to explain and set up my new 65 inch Sony OELD TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a table tv.they put it up quickly and showed me how to use it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth the buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man came in, put it together and left. Took all the boxes. He was very quick and nice. Everyrhing works very well and I know how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setup by Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys showed up within the time window as promised. Setup was easy and quick.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad came on time and were professional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GS were prompt and professional. They set up the television and got the sound bar components working and explained everything to me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad quickly unboxed and set up the TV. They made sure everything worked, then cleaned up all packing materials. No complaints.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installation was flawless and done in a timely manner. The installation technician was polite and knowkedgeable
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my tv quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was friendly and were quick to install my TV. They answered my questions and picked up after themselves.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
