Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and friendly. They hooked up everything and made sure I Was pleased and understood everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad — Outstanding Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Draquan did a bang up job of getting us setup. The Geek Squad is a great service. Thanks!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick and hooked up everything and reset remote to new tv, took away all trash, job well done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very friendly and efficient with the installation and hookups. Geek Squad employees are really great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick set up and checking out all the settings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick set up. Made certain everything was working properly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
75” tv installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an awesome of our 75” television. Very helpful instructing us on the new tv and helping with app downloads. I’ve always been impressed with Best Buy’s geek squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed tv mounts fast and perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Guys knew what they were doing. Saw many bad reviews but not these guys
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love My Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money if you are technically challenged. The Squad hooked up any other products that run off tv. They left and tv was ready to go.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK squad Television delivery and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the GEEK squad Deliver and set up my 85" Sony BRAVIA 9 Mini QLED 4K television. The technicians dd a professional job setting up the TV and explaining The functions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The installation was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service is really good, they setup new TV and moved my old TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
He did install the TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did mount the 43 in. TV plus he took the empty carton with him.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service was fantastic.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service agent was so professional with the installation of my TV along with the setup of my soundbar and my DirectTV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installer was great and informative answered all questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and unique in performing his duties.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job from the Gerk Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experts came during the assigned time, were efficient at setting up the TV and answered all my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Deliver, Setup, and Cart Off!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Delivery happened at the time they said they would be there. They introduced themselves, surveyed the area where the set was to be installed and got right down to business. They wasted no time connecting the set into my HT System, verified that I was happy with how it was working, and then carted off an old 27" CRT set I'd been using while awaiting the new set. All in all, I'm pleased with how it all happened.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad updated TV/devices installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected TV and devices and demonstrsted how to activate TV voice upon each start up.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were excellent. My only criticism would be that they didn't know they were supposed to connect the audio system to the television because the sales person did not include that in the paperwork, so they didn't have time to do it all in the first trip. It was not their fault and they were apologetic. Very good and knowledgeable. I would totally recommend them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was quite efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were very efficient in setting up my new TV and removing the old one.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
service excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice on time showed me how to work my new TV. cleaned up after they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend