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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 18,772 reviews
  • Rated 5 out of 5 stars

    Help connect and install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Great picture quality and very sharp images. Very good service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tv equipment with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep did an excellent job setting up my smart tv and Spectrum app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did my Geek Squad service provider do a great job of installation, he also made some suggestions that were really helpful with my home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation of big screen TV. Woul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with installation of big screen TV. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with great care and friendly too. Everything is setup and working when they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, cleaned up everything and explained how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good job and it was quick installation in the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderfull job nowing very well what he was doing, very polite and gave us, a good service with the instalation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people, worked quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of your installers were friendly and knew what they were doing. Explained the new TV and what it could do. Everything is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65” tv beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Donnie did an advanced installation with 65” tv and set up the sound bar. They did excellent work in very quick time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from my initial consultation visit to both installation appointments, everything went great. Squad members were friendly and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and Chance arrived on time. They were able to set up my new TV, and install all my apps! They explained clearly what they were doing, and they did not leave until all my questions were answered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When is a GEEK not a geek?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional as well as congenial. John Shores, Geek Squad extraor-dinaire, did an excellent installation and explained things so even I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick painless reliable setup. Professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was great! I’m very pleased with the setup of my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indispensable, the technician delivered and set up the TV and we were ready to go within a short time of delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my TCL tv. Explained how the Roku worked and showed me a sample of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in delivery, inspection, setup, and training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super kind team showed up today..patient but quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new tv and gave short review..and moved old tv to another room and set this one up also...very kind and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and audio systems spent additional time making sure i was aware of how to work the remotes.Very professional

    I would recommend this to a friend
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