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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 18,772 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service Quick and very efficient We were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that delivered and installed my set were prompt and friendly. They were also very helpful in moving and installing my old TV to a new location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave and Jeff are professionals working quickly and taught us all the benefits of our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party installer did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice young man installed and set up tv. No complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person went to the wrong house but once he came to my house it was wham bam thank you ma'am. All went well and no problems. He explained everything I needed to know and I've been watching with no problems since set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV without any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team members were polite on time cleaned up and set the TV up. We are very pleased with our LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC Connect and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. They took the time to explain things to me and they did a great job. I am very happy I went with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install and setup of my new TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Were on time as scheduled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tuned the remote to the TV and showed how to connect to get the Samsung TV Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new tv delivered and installed. Hooked up to a HD antenna and a VCR. In addition, a Roku installed on another tv. Also, a combo vcr/dvd player was installed. The associates could not have been nicer. Showed me the new remotes and how to operate. They were so quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom connecting my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom from Geek Squad knew what he was doing and connected my TV efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done! Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and helpful. He helped me move the TV I was replacing as well as mounting the new TV. He set everything up and made sure I understood how my new TV worked. He made sure all packing material was cleaned up and took one of my older TV's off my hands. In my opinion Job Well Done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daphne and her team of specialists at the Geek Squad Lewisville were outstanding. Very clean and professional installation of my new Frame TV and surround sound AV reciever. They offered very helpful recommendations to bring my vision to life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 70” Sony 4K HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable quality and picture. Geek squad did a fantastic job delivering and setting up my TV I was however not happy about the late delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dud the work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, got it setup for tv, had to do rest on our own,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my tv. They were professional, polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had the best Geek Squad agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installer was just the best! He was so kind and so knowledgeable and so good to explain things and make valuable suggestions to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The whole package

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv. The picture is crystal clear with lots of different options. I haven't even used them all yet!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was everything I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction on a terrific product - fair price, accurate delivery date, informing installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Best Buy Geek Squad set up my new TV. He was on time, very courteous and explained all the features to me. I'm glad I had The Geek Squad install my TV.

    I would recommend this to a friend
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