Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff were completely knowledgeable and very efficient. They made sure we understood everything before they left A++++++++++
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install went smoothly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was knowledgeable and knew how to install this TV into my current 5.1 audio system easily.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
dud the work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok, got it setup for tv, had to do rest on our own,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Samsung television is a pain in the butt.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung television that we bought did have a clear sound, so that was a good feature; however the volume had much to be desired. It sounded "hollowed out" if you would. We bought the TV anyway because we needed a television; I was dying for one,
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer was on time and stayed to make certain that we understood what we needed to do to get the special features to work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Expectations Fullfilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On Time, no goofing off, Competent, Got it done right.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They switched out the tv and made sure everything was set up including the connection to Apple TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Walk me thru order and install smartly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Placed order, no problems, received update calls, ordered high dollar value projector and geek guys installed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service from Geek Squad was excellent for our TV set up
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad really did install my television quickl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup guys were competent,friendly, and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exactly what you want in customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was on time and kept me informed on delivery date n time. Excellent knowledge of the product and easy set up
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rocks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, courteous and nice guys. TV went up fast with no mess and no issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job mounting and getting set up cleaned up after they were finished.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and very helpful in setting me up. Well done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as promised. Geek squad set it up for us and gave great instructions on how to operate it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't hesitant to buy another one or use the geek squad to hook up. Excellent service. Outstanding product. You will not be disappointed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first time I’ve used geek squad to install something. They did a great job and were. Sry professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, professional service. On time, very thorough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tech was terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech unpacked tv, attached stand, did all set up needed and explained things in a way to easily understand.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knew what they were doing did all the installation and cleanup. They used mask and booties. Highly recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend