Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
RELOCATION ELECTRONICS INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to relocating to Victoria, TX, I requested the Geek Squad setup and reconnect my electronics. It included my 55 inch Sony 930, an Onkyo hi-fi system, a central and two external audio speakers and a sub-woofer. My move included the necessary wiring and connectors. Suddenlink Cable was attached. In less than 30 minutes, all of my electronics were functioning. The two guys were "all-stars". They took the added time to explain how my hifi system will perform when viewing TV. I could not be happier with their quality efforts and results.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek agent installed my fire edition TV in a time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my TV, connected all devices, demonstrated and helped to use remote to access all channels. Great, timely service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He carted away the old TV and the new one was delivered, set up and I was given instructions. No hassles........prompt, professional,.......what's not to like?
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The installation was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service is really good, they setup new TV and moved my old TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time and had our new 75” 4K UHD SONY TV up and running quickly. Then spent the needed time to show us how to get started.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Very professional and did the job efficiently.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast, efficient and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek completed the work in minimal time and cleaned up. I was very pleased with his knowledge and friendly attitude. Very professional. Well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The guys are pros!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great! Smooth installation and took old TV to recycle.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
George from the Geek Squad was fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.George did a wonderful job. He went way above and beyond to get my TV installed. He was very helpful and professional. When the TV wouldn’t fit on the stand, due to the legs being so far apart, he helped to find me a mount that would work with the TV that would fit on the stand. He went and picked it up and then installed theTV to it. It works perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and mounted my tv is such a short amount of time. It’s perfectly placed would recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Must have Tech. Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is outstanding. I've used it for computer, printer and tn installation in this lol at year. And I've used it for both computer and printer concerns as well. Love the friendly and professional techs. And the great service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rep was on time and worked quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job mounting and connecting all my devices. Also did a great job hiding all the wires.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent very professional. They had to bring it up couple flight of stairs with no problem
I would recommend this to a friendRated 5 out of 5 stars
TV Install Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job mounting and connecting the TV, the guys were respectful and worked efficiently. The TV's still hanging and still works
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up TV and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent excellent excellent excellent professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, professional service. On time, very thorough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that came and installed and setup my smart TV were very pleasant and knowledgeable of the product. Had great customer service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my TV in living room space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done quick and easy. Highly recommend the installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They showed up right on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect!! Beautiful picture , perfect size! Love it!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and very helpful in setting me up. Well done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend