Customer Ratings & Reviews

I thought my TV didn't work right at first and Best Buy brought out a new one for me and the wonderful guy helped me with the proper hookup. Now everything is perfect without having to replace it.

The Geek Squad set up my new 55" Samsung TV with no issues. They connected all my devices (digital antenna, BlueRay player, Roku streaming device, and RCA to HDMI converter) and programmed the TV to recognize all external devices. They hauled away my old TV and new TV box. The whole process took less than 30 minutes. I would use this service again.

The fellow who came to install my device did an excellent job, was patient and helpful. The customer service dept. who did the scheduling was terrible, changed my delivery 5 times. It took a month to get the TV I bought in person at Best Buy. I see no value in being a member

Very satisfied with product and services. Very professional.

I love the Geek Squad. They are always on time, get the setup right, friendly and answer all my questions. Plus they make sure I know how to play everything before they leave.

Knowledgeable, patient and efficient is how I describe the service of the techs who installed and setup my new television.

Hardware Technology and picture is very good. Picture quality on par with Samsung or Sony of similar technology generation. Beware of the operating learning curve. It is not intuitive. Although LG does provide access to some u-tube educational material. I have not decided if the Magic Remote is a plus or a minus. After living with one Logitech Harmony remote for my entire system for 7 years, LG and the Magic Remote has me back to three remote controls for different components. I know that there must be some way to get some magic out of the thing. Just don't want to have to sign up for college to learn how.

Excellent job setting up my 65' Samsung TV. Hooked everything up, set up all the game and DirecTV settings and took all the trash.

Ray was great, informative and patient in setting up my new TV. Called 2 days later to see if all was going ok.. Great service

Was going to mount TV myself but in turn decided on Geek Squad. They were perfect on the installation.

The two guys did a awesome job of getting everything set up and running. They were very helpful in explaining how to use the remote for the tv

Great service! Men very professional, helpful and excellent at their jobs.

I had the Geek Squad set up my 55" LG OLDE Tv and they suggested I get a new mount that will allow to TV to move which my older mount did not allow. The technician arrived on time, he called for another tech to help him get it on the wall. They set it up quickly.

Agents connected Television and installed where we wanted.

Very professional crew came and cleaned up after the installation. Explained the new TV thoroughly.

The gentleman for the Geek Squad was courteous, prompt and knowledgeable.

The 2 young men were excellent and very helpful with the set up of the new TV.

A very good experience. The installers were personable, helpful and knowlegeable.

Geek Squad delivered and installed the TV set without a hitch. If you don't use Geek Squad for installation you're making a huge mistake.

On time, took time to explain things and ensure tv was set up correctly.