Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very professional and courteous. Made sure I knew how to use and move through the different apps. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with great care and friendly too. Everything is setup and working when they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV CONNECT &SETUP 51" & LARGER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A (A++) TO HAVE WHEN YOU DO NOT HAVE TIME, ABILITY TO LIFT & SET UP THE TV/ REMOTE ETC. PLUS THERE TEAM IS PROMPT & ALWAYS KNOWLEDGABLE! ✞ ✰⚚△

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets the Job Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were professional, knowledgeable, personable, and effective in their job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem with them 1st.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Geek Squad came and did not set it up right had problems with the TV remote. 2nd. time was better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec Jeff and his assistant was very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great and professional. Jeff and his associate knew there job. Highly recommended!!!! Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and simple installation. Appreciated knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Very professional. Would highly recommend Geek Sqad for TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up was efficient and thorough. They explained the features of my new tv and noise cancelling headphones very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very professional and did the job efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional Geek Squad Agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents set up my tv and were very very professional and very very nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and very helpful in setting me up. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up 55 Samsung and was PATIENT w/me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new 55" Samsung TV and all of the hook ups. They spent a lot of time with me so that I understood how to use the remotes and switch back & forth between Cable, Netflex, Disney & Samsung. That was the Best Part of their installing my TV since I'm 80 yrs old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow in and out of the store in no time purchased the TV I wanted, set up the day I wanted and everything explained to me... Great job! Love my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Execution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squared setup team were very professional and completed the setup correctly on the first attempt. The guys explained how to use the TV and important tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg they were sooo great diligent professional on time they were amazing they were trained very well I have to say they know there job very well and good at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good and very fast setting up the tv and the sound bar. Would recommend therm to anyone that need and wants the tv set up form them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech's were spot on. They called ahead to inform me of their ETA as they were wrapping up an installation at another Best Buy customer's home. Moreover, they arrived on time as promised, thus ensuring I would not have to take a 1/2 day off from work while wondering what time someone was going to be at my home. Beyond these two noteworthy elements, they quickly worked a as a team to explain and set up my new 65 inch Sony OELD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up right on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect!! Beautiful picture , perfect size! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came and installed my TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my new TV and new soundbar. They hooked everything to one remote including the cable box.

    I would recommend this to a friend
Sponsored