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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 18,760 reviews
  • Rated 5 out of 5 stars

    The Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and were quick to install my TV. They answered my questions and picked up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed and fixed problem of connecting my tv and DVDplayer quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indispensable, the technician delivered and set up the TV and we were ready to go within a short time of delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paitent and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was really professional and certainly knew what he was doing. He downloaded all of our streaming programs and showed us how it all worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased in home setup. The technician was courteous, knowledgeable and efficient. She demonstrated the operation of my TV without making me feel incompetent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Greek Squad come hook up my 55 Sony TV and wall mount in my Master Bedroom. The Greek knew his stuff. Got it up in no time and hooked up my TV to my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional I would recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that set up my tv was so knowledgeable and they had no problem in setting up my tv. They were so good at their job and it was worth it to get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV unpack and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV unpack and setup, program remote. Excellent service performed neatly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did install the TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did mount the 43 in. TV plus he took the empty carton with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in set up my TV, explained how everything works. Very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is official. Easy to install and is worth the month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected Television and installed where we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super kind team showed up today..patient but quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new tv and gave short review..and moved old tv to another room and set this one up also...very kind and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed our remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knows what to do! He was able to connect the remote to control the Cable TV, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly and quickly set up my TV. now can access all my services easily. They include Netflix, Amazon Prime, Hulu and Sling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great and they do an excellent job on setting up everything on a new TV! They were very nice and polite! They were prompt and very good at their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and set up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason setup my tv and connected to our internet. He was very professional and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that come out to put up our TV were very polite young men. They helped me decide where to place my TV mount and showed me how it worked. They anticipated that I might want a different mount or wiring my TV wires through the wall. Although I didn't take them up on either of these offers I thought that they were very prepared to complete their job and more. Plus if I wanted to change my mount I wouln't need to go back to the store which is an hour away. They did a good job. The TV mount is sturdy and I have no concerns with my TV falling off the wall. So, I give them 5 stars here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy TV connect and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job eating up my TV and connecting all my streaming devices. They were here for an hour and 15 minutes for setup. They connected my cable and my Apple TV 4K. They also set up my sound bar. Good job overall.

    I would recommend this to a friend
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