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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the service we received on installation of our 75” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service …They be sure that they show you what item looks like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was professional and helpful. We would request him specifically if we ever had issues in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price matches quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to adjust on the wall price matches to quality had no issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV and sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdoor TV setup and fixing the sound system in my newly purchased house went very well - very professional and timely assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service agents were very helpful setting up TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, Easy, Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy. Was a tough corner to set it up in and they did it perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and set to work disconnecting stuff and then unpacking the TV and sound board. They were very professional and explained what needed to be explained. I am using my Verizon Remote as they set it up so I could. They also showed me how to access the other things using the remote including my PS3. It didn't take as long as I thought it might. Very happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Johnny Castillo) dis an excellent job, making sure was correctly setup and made sure the cables with hiddent in the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and set up TV percectly including unboxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup team were great. They were friendly, professional and knew exactly what to do. Helped me with all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service on time very efficient and explained everything for me to see how my tv worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and completed what I needed them to do. they were courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While set-up and connection are not complicated, it was great to have this expertly done, since I needed old TV hauled away anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff did the installation in record time. Cleaned up and tested the tv settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope you get himA!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parker has installed both TV sets in the last year and we a so happy with his service. On time, explained things as he did them. Never made us feel like he was rushing or we were asking stupid questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time, set me up, & answered all my questions. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and set up the tv. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing flush mounted ceiling/wall speakers. Showed up on time, very professional, cleaned up after job completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV with all the accessories and other devices. Was very happy with the service.

    I would recommend this to a friend