Customer Ratings & Reviews

I am very happy with this product. My salesman was Duran and he was knowledgeable, personable and professional. He made my experience a very good one. The 2 gentlemen who did the hookup and installation were wonderful as well.

The team setup the new TV and hauled away old (very heavy plasma tv). They we excellent! Extremely professional, efficient and effective. Had it all completed in 20 minutes. A pleasure to work with.

We were very satisfied with the delivery and setup of our TV. The Geek Squad technicians explained how everything works and connected our devices.

Patrick Obier installed our new Television and hooked up all the componets as well as giving good instructions on how to best use the product. He has very good attitude and is very nice to be around. We were happy they picked him to be the person to take care of us.

I was so glad I paid for the delivery and instal. The Geek squad was at my place for all of 1/2 hour tops? They took my old TV (20 year old and heavy) and the set up the new one and taught em how to use it. They were so great, it was so easy, they were on time and nice people.

The installer was great. He went above and beyond duty. He made sure I understood how everything works and how to operate it. I recommend him very highly. Plus, he was a nice guy and deserves a pat on the back and a bonus.

The agents that came to my house were absolutely wonderful! I can’t say enough nice things about them. They answered all my questions and set ever up, they even helped me with the TV we moved, ended up I put a connection in the wrong place, above and beyond.

Excellent job! Careful unboxing and setup. Initial setup of tv features was good and got soundbar and Roku working correctly. Very happy.

The Best Buy Geek Squad Agents Who Hooked Up And Connected Our Newest Smart Television Were Very Nice, Professional, And Helpful. They Gave Us Great Advise On How Best To Make The Television Picture Clearer And Crisp. We Really Appreciated Their Support And Advise.

The agent came and setup the tv with the cable hookup etc. because we are Older it is difficult to deal with newer technologies. It was well worth the cost.

Perfect installation. needed a new box and he came back and installed it too to get me going perfectly!

I bought a new 85” Sony and I’m glad I paid for setup and installation. The tv is huge and weighs 100+ pounds so there was no way I wanted to risk damaging it. The install crew carried it in carefully, unboxed it and got everything running. Honestly I kind of enjoy doing that part myself, but in this case it was well worth it to have them do all the heavy lifting. I dinged them for 1 star because they cancelled my original delivery date without notice and made me wait an extra week.

The Geek squade was very quick with the installment and made sure I understood all the TV functions. They also did a great job with connecting cable, sound bar and dvd player. They team was very courteous and respectful of my property.

The agents connected the TV as I requested. And added apps I needed. They explained everything I needed to know and were very helpful. Very knowledgeable and professional. I was very happy with the service I received.

The crew of three arrived to install my tv. I was immediately informed the cost of $199.00 only included delivery from store to house and taking it out of the box and setting it on a dresser. That is certainly not what was discussed at the time of purchase. I need the tv to be installed on the wall same as existing tv. The arrangement was to take old tv down and install the new one. I had to pay additional money which I disagree.

The Geek Squad are very knowledgeable, professional, prompt and very helpful and efficient.

Geek Squad tech Sal installed my Sony 50” Bravia tv and it was the best decision! He made sure the tv was working perfectly before he left and called the next day to check if I had any questions. I was so impressed that I will use Geek Squad services for all my future purchases!

The tech people were (both times) polite and knowledgeable. They set up the tv and sound system. Levi Giles deserves a pay raise…very good at his job!

Absolutely wonderful guys that installed my tv!!! They were so patient and taught me how to use it. Can’t ask for better!! They said to mention something about a pie but I forgot why. They said there was a competition but I do not remember the details. In any event, I just can’t speak highly enough of the installers. They were outstanding!!

The geek squad tech was excellent. Explained everything and connected everything quickly and perfectly