4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great. they were on time and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv with care.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick,courteous, and helpful, explained features and setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new tv delivered and installed. Hooked up to a HD antenna and a VCR. In addition, a Roku installed on another tv. Also, a combo vcr/dvd player was installed. The associates could not have been nicer. Showed me the new remotes and how to operate. They were so quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys that came out were awesome!!!! Extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service...In and out with no problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...In and out with no problems. The new TV is perfect for me. Thanks for good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick installation! Couldn’t have asked for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INCREDIBLE EXPERIENCE#2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME INTO OUR HOME AND HOOKED UP OUR NEW TV IN MINUTES. THEY WERE PROFESSIONAL AND KNOWLEDGEABLE. IT WAS SO EASY. THANKS GUYS!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Pro dudes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick professional dudes. My only wish would be if they could write down and document what they did. I accidentally deleted the config they setup. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician Was Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was totally involved in helping to make sure the installation was done right and all the capabilities were fully explaind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the installer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installer. He came on time and installed my TV and answered all my questions. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had the wood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. TV was wider at the legs than expected. Waited for me to find the right size piece of wood in my garage and we were all set. Hooke it all up and explained the features. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young fella came and hooked up my senior mom's TV exactly the way she wanted it done left no mess and was very courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Independant installers sent by Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very efficient and helpful in explaining what the TV offers. Also explained how to use apps that we did not have before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really are professionals.... they were knowledgeable, quick and friendly. I was impressed with the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maduza

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional setup. Very customer service oriented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it Happen!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done on time, and one little glitch was solved rapidly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were very friendly and efficient and solved a problem on the spot regarding connection of my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick Geek Set up. Nice neat job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew was right on time and very knowledgeable about the setup. Took care of being very quick and instructed us on tv usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He just fix my TV the way I like it and control everything like it supposed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installment of my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very knowledgeable and professional! They did a great job installing everything!

    I would recommend this to a friend