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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 18,772 reviews
  • Rated 5 out of 5 stars

    They are knolageble , respectful and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knolageble and respectful. We are happy with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our tv quickly and attached our devices with no problem - explained how everything worked efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick respected my house and did a great job setting up my television. Gave me his card and told me to call him if I needed anything. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TWO GEEK SQUAD GUYS WERE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERY STEP OF THE WAY THEY DID THEIR WORK JUST AS I WANTED. THEY EXPLAINED IT ALL STEP-BY-STEP. FAST AND ACCURATE INSTALL. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver, Setup, and Cart Off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Delivery happened at the time they said they would be there. They introduced themselves, surveyed the area where the set was to be installed and got right down to business. They wasted no time connecting the set into my HT System, verified that I was happy with how it was working, and then carted off an old 27" CRT set I'd been using while awaiting the new set. All in all, I'm pleased with how it all happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the bedroom picture and sound are very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not need the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out the replacement I cancelled the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and set up TV percectly including unboxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and stand setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Sq was in my home, as usual they did not disapoint. Knowledgeable,polite,patient.... Always enjoy having them come out and help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people and fast, arrived pn time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job setting up everything, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience has been soooo helpful. I just sat there and was able to relax while they set up lol. The guys were professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre was excellent in the set up of our TV stand and TV itself. He took the time to show how it worked as well. Highly recommend him for any type of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected all my components and surround sound to my 75’ Samsung TV!! Everything works great thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, was efficient and knowledgeable and Covid-19 prepared! Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service was ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose the service. She was friendly, patient and efficient. Took packaging away, was tidy and took me through the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on time and quickly. Having total tech is the true unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great service reasonable price for job accomplished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick did a great job installing our new Sony 65" set. He answered all of our questions, and he cleaned up the packaging when he was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear and happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv I ever had. clear and the depth of movies are fantastic.

    I would recommend this to a friend
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