Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TV delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered, unpacked and installed the new TV on schedule and promptly took everything away after verifying the set worked properly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is on time, knowledgeable and do the job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rocks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, courteous and nice guys. TV went up fast with no mess and no issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job mounting and getting set up cleaned up after they were finished.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad TV expert installation was done quickly and neatly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very satisfied with the geek squad. They were very professional and spent time making sure we were comfortable wry all the features of the tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up 55 Samsung and was PATIENT w/me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad installed my new 55" Samsung TV and all of the hook ups. They spent a lot of time with me so that I understood how to use the remotes and switch back & forth between Cable, Netflex, Disney & Samsung. That was the Best Part of their installing my TV since I'm 80 yrs old
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They completed the task at hand quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job of setting up my TV and connecting it to required devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick service and very thorough with their explanations.
I would recommend this to a friendRated 5 out of 5 stars
Showed Up and Showed Out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks that showed up really SHOWED UP! They were super smart and accommodating. They quickly assessed the problem, fixed it, and took off-they we’re supposed to be off that day, but answered my distress call. Much appreciated!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
excellent product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad showed up at their scheduled appointment and set up our 4KHD TV in a timely and professional manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
JD was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was very helpful and thorough! I appreciated him throwing away all the boxes everything had come in. He also disposed of my old, broken CD player.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV very quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very pleasant & quickly installed my new TV & hooked up all my devices. Everything works perfectly. Very satisfied.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came in, did what he needed to do, did it well and the tv is still working properly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the service we received on installation of our 75” tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
quicly installed but wanted to spend minimum time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My stand was too small since this manufacturer has braces on the ends of the TV and not the middle - so TV was set up on the floor and left there. Helpers left right after setting up TV and head guy staying to show me ROKU - he was very antcy and just wanted to finish the job quick - made me feel like an inconvenience. My wall bracket was too small so he offered to install one I could buy and made a call but I felt the price for the bracket was too high and said NO. I will not use this set up service again - too little assistance.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, the Geek Squad consultants are very friendly and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents were very knowledable and helpful explaining how to use the new TV. We were very impressed with their service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect. We got notice of arrival in a timely fashion. Install crew was efficient and polite. No problems encountered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, took time to explain things and ensure tv was set up correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
