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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 18,760 reviews
  • Rated 5 out of 5 stars

    Were on time as scheduled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tuned the remote to the TV and showed how to connect to get the Samsung TV Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was so knowledgeable and helpful. Did the job so fast I was impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. The guys are friendly, efficient, and do a great job. I'm a senior citizen and they are very patient and helpful explaining the technology to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted, hooked up, programmed, all without any problems. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave and Jeff are professionals working quickly and taught us all the benefits of our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called like they said he would, actually came early and did a wonderful job! Made sure everything was working before he left and even destroyed boxes for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new 55" Samsung TV with no issues. They connected all my devices (digital antenna, BlueRay player, Roku streaming device, and RCA to HDMI converter) and programmed the TV to recognize all external devices. They hauled away my old TV and new TV box. The whole process took less than 30 minutes. I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from my initial consultation visit to both installation appointments, everything went great. Squad members were friendly and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, patient and efficient is how I describe the service of the techs who installed and setup my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the bedroom picture and sound are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man came in, put it together and left. Took all the boxes. He was very quick and nice. Everyrhing works very well and I know how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowable with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad tech was very polite and easy to talk to he knew what he was doing and showed me how to work my tv and answered any questions that I had. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connects good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It does everything as advertised. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch LG TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional techs. Answered all my concerns with detailed explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice on time showed me how to work my new TV. cleaned up after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and set up TV percectly including unboxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys completed everything that was committed to without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service -- fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. They knew exactly what to do and tested that everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quite efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very efficient in setting up my new TV and removing the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent techs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who set up and installed my TV's were knowledgeable, personable, fast and true pros.

    I would recommend this to a friend
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