Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad were professional, polite and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my tv and connected all devices. They explained everything to me and answered my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed and did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this one year and totally satisfied. Great picture--use soundbar. No negatives!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Service Ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman for the Geek Squad was courteous, prompt and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung TV's. They are reliable and have the best picture
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Sqaud called before their visit and arrived at the scheduled time. They were quick, neat and efficient
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my tv internet fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys were very knowledgeable and efficient. They had me up and running quickly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation of TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Men very professional, helpful and excellent at their jobs.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setup and training went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went smoothly, they respected my home and setup the tv with no problems. They then showed me how to use the system and took the empty box and filling when they left. They also moved my old big screen tv to another room on the same floor.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job from the Gerk Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experts came during the assigned time, were efficient at setting up the TV and answered all my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Romel from the geek squad did an excellent job mounting the TV. He was friendly and courteous
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know what they are doing. TV was centered and leveled correctly. Guys were professional and courteous and patient with my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up TV and stand.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shawn with the Geek Squad did a fantastic job setting up my stand and TV. He was very professional and knew what he was doing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing Service from the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geeks arrived exactly as planned and on time. Again, they knew exactly what to do in a challenging situation. They were kind, courteous and efficient. We are sold on this kind of service from Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great bunch of professionals.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took their time, walked me through each step, courteous, very professional, careful and they were a pleasure to watch two guys work so good together.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our 32” TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the installation and setting up to all our devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and quick installation! Couldn’t have asked for better
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation by the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery of my new TV was great! Nick and Oscar were wonderful doing the installation and getting the TV set up for me. They took the time to explain all the settings to me which I greatly appreciated. I could not have asked for better service and I definitely recommend the Geek Squad's services, especially Nick and Oscar!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
B-Man
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very knowledgeable and proceeded to hook up my new television in a timely manner without any problems. I recommend them highly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad is the only way to go for install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is the way to go for install they were on time did good work showed us how to work every thing and cleaned up after themselves.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed the TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robert was very knowledgeable and took great pride in his work!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
