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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 18,767 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV expert installation was done quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up early (with notification) which was great. They hooked up my new TV and did initial setup in a timely, professional and knowledgeable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed my fire edition TV in a time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV, connected all devices, demonstrated and helped to use remote to access all channels. Great, timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Breezy and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person set up my TV quickly, gave instructions that were easy to understand and answered all my questions as well addressing my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and had our new 75” 4K UHD SONY TV up and running quickly. Then spent the needed time to show us how to get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professional and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed our TV and connected it to all accessories flawlessly. Everything checked out and working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my new TV was great! Nick and Oscar were wonderful doing the installation and getting the TV set up for me. They took the time to explain all the settings to me which I greatly appreciated. I could not have asked for better service and I definitely recommend the Geek Squad's services, especially Nick and Oscar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather have someone from the GS set up my electronics that fuss with it myself. I've got enough to do. Well worth it overall install and setup price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Best Buy Geek Squad set up my new TV. He was on time, very courteous and explained all the features to me. I'm glad I had The Geek Squad install my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and set it up. He was very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the service we received on installation of our 75” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELOCATION ELECTRONICS INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to relocating to Victoria, TX, I requested the Geek Squad setup and reconnect my electronics. It included my 55 inch Sony 930, an Onkyo hi-fi system, a central and two external audio speakers and a sub-woofer. My move included the necessary wiring and connectors. Suddenlink Cable was attached. In less than 30 minutes, all of my electronics were functioning. The two guys were "all-stars". They took the added time to explain how my hifi system will perform when viewing TV. I could not be happier with their quality efforts and results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. They had my tv up and running in no time. Thanks Jimmy Bailey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service. Technician was on time and very knowledgeable. Very friendly and helpful in explaining all the features of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting and connecting the TV, the guys were respectful and worked efficiently. The TV's still hanging and still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek completed the work in minimal time and cleaned up. I was very pleased with his knowledge and friendly attitude. Very professional. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In with the new,out with the old!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and polite.They set up my 50"TV and connected to my exciting remote as requested,and removed the old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick installation! Couldn’t have asked for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was excellent as was the rep...except for his condescending attitude with racial overtones as he was leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came and installed and setup my smart TV were very pleasant and knowledgeable of the product. Had great customer service

    I would recommend this to a friend