4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very efficient, installed it fast and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was totally professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and on time. The were very helpful in advising how to work the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my tv expertly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, courteous, knowledgeable technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER HELPFUL HELPERS!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew everything about the installation. I did change to "feet" on the tv and he showed me an alternative to fit my situation and it works GREAT!!! He returned to install the new "feet". SO Helpful and caring!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Geek squad come out and hook up tv and speakers and they did a great job. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was really friendly, he did a professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my TV set up by the geek squad was awesome. The tech spent lots of time so that All my devices can be accessed by 1 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my tv and internet very fast and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was very thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came to my home was very thorough and did a great job looking up this TV and all the components that go to it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hookup new yamaha av receiver rx-a870

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 73 year old and thought I would need help setting up my new receiver with my home theater properly. the TEC was terrific, he answered all my questions and had it set up in about 20 min. service was HORRENDIOUSLY EXPENSIVE, almost $300. I will not do that again! the lower rating is because of price only, service was very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly and delivery was on time....great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew put it all together and did all the set ups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both young men did a very good job installing the Tv and explaining how it functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, knowledgeable and efficient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable and efficient. Don't know why I never spent the extra for pro setup before - well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sissy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all was on schedule and well done and explained about how they work, was very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Sound Bar/DirectTv device connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and was very efficient, courteous, and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient and solid work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took kind of a while before I could get an appointment for the install, but the install itself was great. The guys were professional, quick, super skilled, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were very professional and were very helpful during our TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and professional. Set up was complete in minutes, with instructions, if any problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and experienced team

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought new TV and removed the old one. Set-up was quick, connected all devices and checked it all out. Works great

    I would recommend this to a friend