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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    32" Insignia tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 32" Insignia Fire TV was initially on back order when purchased but when it arrived within a few days Best Buy brought it out the same day! The TV was going into a cabinet so wall mounting not necessary. However, the tech (Ernesto) was very helpful in helping me upload a few apps. Very happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and set it up. They also made sure that all my wires were tucked away! Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected tv, connected my tivo, blu-ray. cable box. Set up the various inputs and picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the TV Setup in no-time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my two TV's connected and set up in no time, and had my favorite shows by the end of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed TV & instructed me on how to obtain apps & stream. Very happy with product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One TV was delivered a week early because of a write up error, however the two gentlemen that delivered and set up both TVs were very knowledgeable and made several suggestions on ways to enhance the new units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and accessories.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt, helpful and efficient. Very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up TV and explained how to use it & the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work performed as expected from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provided was very good with new TV set up without problems and it works as expected. Old TV was hauled away and squad members were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and seamless. The crew was super nice and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job installing new 58 inch TV and connecting with an array of peripheral equipment, including Surround Sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech arrived on time, was completely knowledgable about the equipment and finished quickly. He did an excellent job installing our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a really good job with hooking up the TV. Geek Squad was really nice person for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good at their job, explained everything we needed to know and fast, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly, Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good I got 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. But my daughter one and then my son wanted one also. Bought a 2nd one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set-up my new TV yesterday. The guy was very thorough and professional. Highly recommend you use the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, answered my questions and set up the tv quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV with a few problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my TV to all devices with few problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of hooking everything up. I probably could of done it but not as fast and they also showed me some tricks for the tv.

    I would recommend this to a friend