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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 18,760 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and took care of the installation promptly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind and professional. They explained everything I needed to know about how to work our new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, unpacked and installed the new TV on schedule and promptly took everything away after verifying the set worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install of Security Lights and TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient and polite. I would definitely recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 32” TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and setting up to all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ORIGINALLY GOT THIS TV FOR MY LIVING ROOM BUT IT WAS TOO SMALL (IT WASN'T REALLY, BUT I KNEW I WANTED SOMETHING BIGGER). SO I GOT A 55" FOR MY LIVING ROOM AND MOVED THIS ONE TO MY BEDROOM. TALK ABOUT AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman for the Geek Squad was courteous, prompt and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly, Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work with detail and care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who works to deliver my order was respectful and concerned about the problem of the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what's not to like? they are competitively priced to any local installer but are so much more professional and accurate in their work. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on time and quickly. Having total tech is the true unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Men very professional, helpful and excellent at their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and knowledgeable. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly and delivery was on time....great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgeable and professional very pleasant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person went to the wrong house but once he came to my house it was wham bam thank you ma'am. All went well and no problems. He explained everything I needed to know and I've been watching with no problems since set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my tv and internet very fast and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC Connect and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. They took the time to explain things to me and they did a great job. I am very happy I went with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was good oppoooiuyeewsdghjkloitredfhklkydfiuyr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was fast, efficient and complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the gentlemen left the TV was connected to WiFi and our dish service. All we had to watch TV :)

    I would recommend this to a friend
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