Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad made it Happen!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was done on time, and one little glitch was solved rapidly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set up my tv and internet very fast and quick
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these guys, they are so professional, friendly and always take their packaging with them when done
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional and thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our geeks did a great job explaining how to use this TV, were patient with the questions we asked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV and weird devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! I had no idea how to connect a Firestick, a Blue-Ray DVD player, a Region-Free RGB DVD player, and a laserdisc player to the new TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install went smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install went smoothly and delivery was on time....great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Expert!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad worker, Elijah, was terrific! He was so knowledgeable, had many amazing gadgets that helped with the efficiency of his work & worked very quickly. He explained to us how to operate everything very clearly & understandably.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
So good yet incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. Hope they are able to finish the project.waiting on the LG tv and set up.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing our TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job installing our TVs stand & setting it up. The answered all our questions!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, professional, pleasant. Everything worked, I was tutored through how everything worked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and cleaned up after themselves. Left no mess. Very pleased with the work they did
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient and complete set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and competent assembly and set-up. The Geeks even set up the TV and soundbar so that I could use my AT&T remote for all general picture & sound use with just the one remote. I've only had to use the separate Samsung TV remote to access the Samsung settings and tweak the picture color tone to my liking.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came and hooked everything up which would have taken us forever. He was nice answered all are questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They switched out the tv and made sure everything was set up including the connection to Apple TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick, painless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television placed, hooked to internet and sound bar. Remote of tv programmed to adjust sound bar. All without a hitch
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service was great. they were on time and did an excellent job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys showed up on time. Called 20 minutes ahead, which I appreciated. Had the TV set up and explained in less than 30 minutes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Would highly recommend using geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad tech, Matt, was great! Explained everything, professional, polite and patient! Fee charged for service I think is a bit high though.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV and sound bar adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and knowledgeable! That is a quality that we don’t see enough of.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set up everything. Even moved and reset existing tv’s in other reems
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
