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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up everything. Even moved and reset existing tv’s in other reems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geek Squad help. It's worth every penney!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to set up our new TV & modem were AMAZING! The new TV was up and ready for receiving the Wifi very quickly. One of the agents did the TV task while answering all our questions. Once the TV could receive a signal the new voice remote was introduced & my husband was all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv & took old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were terrific!! They were on time. Efficient! Walked me through the set up and how the tv works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional. Polite and fast and clean Hauled all the packing away. Great job and well worth the price. Headache free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very efficient, installed it fast and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, courteous, knowledgeable technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the TV and other devices in a matter of mins. He explained how to work ever thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgeable and professional very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly, Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the television, great picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby and his helper showed up at the time promised.They were very careful removing the the 65"TCL from the box.They moved my 43" TCL to another room for me and hooked that up too.They took their time explaining the functions and answered any questons.Both were very professional and courteous. I was very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and set up the TV, sound bar and connected to the internet. Very knowledgeable and helpful young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tv and explained the remote functions plainly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was really friendly, he did a professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money if you are technically challenged. The Squad hooked up any other products that run off tv. They left and tv was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They set up my ESPN+ so it was easy to get into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were in & out in a flash. They explained my new television and its features. Which was greatly appreciated since manuals are no longer included. They explained shortcuts and programmed by television according to my wishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set my TV up and explained how to use it. Connected my free service offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were worked quickly and were very knowledgeab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv's and connected them to Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful… efficient, resourceful and timely

    I would recommend this to a friend
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