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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 18,767 reviews
  • Rated 5 out of 5 stars

    TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgeable and professional very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad again was invaluable in making our new TV insulation a success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our tv quickly and attached our devices with no problem - explained how everything worked efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the television, great picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent online store i love it very good highly recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel from the geek squad did an excellent job mounting the TV. He was friendly and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly but over priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV to my existing wall mount. They had to lower it 10" to retain same TV level but did it quickly. Set up operation of TV very quickly but original price of service was $250 and don't feel it would be worth that price. $200 is questionable. $150 would be more in line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and set to work disconnecting stuff and then unpacking the TV and sound board. They were very professional and explained what needed to be explained. I am using my Verizon Remote as they set it up so I could. They also showed me how to access the other things using the remote including my PS3. It didn't take as long as I thought it might. Very happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instaler and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job! They explained it all. Happy re the T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad techs were terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were on time, very helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up at their scheduled appointment and set up our 4KHD TV in a timely and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and efficient and very helpful in setting up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big thanks go out to Brock and Tanner for setting us up and explaining all our new TV features. Could not have done this without you!! Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good experience. The installers were personable, helpful and knowlegeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and called ahead. Did exactly what I paid them to do. Showed me how to use all new equipment and made sure everything worked. All within one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys that came out were awesome!!!! Extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very efficient, installed it fast and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, courteous, knowledgeable technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected all my components and surround sound to my 75’ Samsung TV!! Everything works great thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install done quickly and well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. TV hooked up to all needed devices.

    I would recommend this to a friend