Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18767 reviews
(18,767 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that came out did a great job and were very efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Independant installers sent by Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was very efficient and helpful in explaining what the TV offers. Also explained how to use apps that we did not have before.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was installed without any issues. Installer was on time , friendly and professional. Left contact info that I later utilized successfully.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
quicly installed but wanted to spend minimum time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My stand was too small since this manufacturer has braces on the ends of the TV and not the middle - so TV was set up on the floor and left there. Helpers left right after setting up TV and head guy staying to show me ROKU - he was very antcy and just wanted to finish the job quick - made me feel like an inconvenience. My wall bracket was too small so he offered to install one I could buy and made a call but I felt the price for the bracket was too high and said NO. I will not use this set up service again - too little assistance.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad made it Happen!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was done on time, and one little glitch was solved rapidly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have needed Geek Squad for TV installs twice now. The are professional, knowledgeable and very thorough. I would definitely use this service again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
THE TWO GEEK SQUAD GUYS WERE GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EVERY STEP OF THE WAY THEY DID THEIR WORK JUST AS I WANTED. THEY EXPLAINED IT ALL STEP-BY-STEP. FAST AND ACCURATE INSTALL. HIGHLY RECOMMENDED.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Manada
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was really friendly, he did a professional job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek service was ideal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I chose the service. She was friendly, patient and efficient. Took packaging away, was tidy and took me through the features.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good job from the Gerk Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experts came during the assigned time, were efficient at setting up the TV and answered all my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Sqaud called before their visit and arrived at the scheduled time. They were quick, neat and efficient
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv and stand setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Sq was in my home, as usual they did not disapoint. Knowledgeable,polite,patient.... Always enjoy having them come out and help me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the TV and the delivery and installation. All went well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Efficient and Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and efficient installation. Highly recommended.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nick respected my house and did a great job setting up my television. Gave me his card and told me to call him if I needed anything. Thanks Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up of new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team did a great job in the placement and set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected everything and answered questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents were very knowledable and helpful explaining how to use the new TV. We were very impressed with their service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an excellent job in connecting sources. Explanation of tv functionality was excellent.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend