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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job, good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my TV and components: sound bar, satellite box, wireless router and blu ray. Good value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in the placement and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up 55 Samsung and was PATIENT w/me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new 55" Samsung TV and all of the hook ups. They spent a lot of time with me so that I understood how to use the remotes and switch back & forth between Cable, Netflex, Disney & Samsung. That was the Best Part of their installing my TV since I'm 80 yrs old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was a very professional , smart and easy to speak to. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby and his helper showed up at the time promised.They were very careful removing the the 65"TCL from the box.They moved my 43" TCL to another room for me and hooked that up too.They took their time explaining the functions and answered any questons.Both were very professional and courteous. I was very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th Geek Squad installer was really polite and answered all our questions and explained everything about our new TV set very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. No stress delivery, installation, instruction, and cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instaler and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job! They explained it all. Happy re the T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time, completed set up as required and took away old tv as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt and courteous. All devices connected. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great. On time and set everything up. Configured remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manada

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a call they were on their way (even earlier than expected) and within 30 minutes setup was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service for a non electronics person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite and friendly. Their knowledge was apparent and they did an excellent job of instructing on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install done quickly and well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. TV hooked up to all needed devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hooked up my TV and did a great job. They were polite and explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with ease.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and hooked up all the equipment in a short amount of time and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was courteous and quick and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation....couldn't be happier with it. The tech was top notch...A+ for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing and showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good hooking up all items and TV looks great in our cabinet

    I would recommend this to a friend