Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV was installed quickly, professionally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very professional, wore their (COVID) masks, handled my new TV very carefully. One opened the box, the other put the parts together. They worked as a team, and installed the TV very quickly, explaining each step to me as they went. They explained operation of the TV, programed it to my cable service and DVD, and explained that as well. They cleaned up all the packaging and took it away, leaving my room clean and in perfect order.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time. Very personable. Installation was quick and problem free. They were very patient responding to our questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Price matches quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install easy to adjust on the wall price matches to quality had no issues yet
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Truly professional and knew what they were doing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team arrived on time, ready to go and were professional. They were pateince with me and insured I understood all the set ups.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed everything quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my tv and also connected my other tv downstairs
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected all my TVs and set up apps. In addition, he helped me finish installing all my audio equipment. I am 84 and I don't have the physical ability do many things. He was great!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Best!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this service. Comes in so handy when youneed it the most. I use mine all the time. Best Purchase I ever made!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best money I have ever spent on a contractor!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, friendly and made sure I was happy with tHe installation. Best money I have ever spent on a contractor.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Instaler and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Job! They explained it all. Happy re the T.V.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV and DVD player install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad guy was great set up everything and made sure everything was working correctly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as promised. Geek squad set it up for us and gave great instructions on how to operate it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up for TV and DVD player seemed easy. Detailed instructions were provided. I'm planning on using the geek squad for my computer needs.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Television Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came through again. The representatives were on time, professional and provided the service requested.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service from The Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivers and I could not be more happy to have requested the setup of my new TV in my home. Geek Squad explained the TV and made sure it was connected to other components. They also take away the old TV for you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an outstanding installation. They have kept theit reputation intact, as a premier service provider.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional crew came and cleaned up after the installation. Explained the new TV thoroughly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install done quickly and well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went well. TV hooked up to all needed devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected everything and answered questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv with care.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were quick,courteous, and helpful, explained features and setups.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad added photos to lsptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to add the photos from phone to laptop The agent showed me how and now I am all set Jamie the agent was excellent
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
