Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daphne and her team of specialists at the Geek Squad Lewisville were outstanding. Very clean and professional installation of my new Frame TV and surround sound AV reciever. They offered very helpful recommendations to bring my vision to life!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helped us find our favorite apps!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected the new television, programmed the remote, and demonstrated how to find and use our favorite apps.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
What title could I possibly put here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They brought it in they set it up and showed me how to work it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my TV and computer they were polite, knowledgeable and very friendly. Very quick install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wesley G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad delivered and installed the LG tv quickly and successfully.; also provided explanations of functions and remote for me. Very pleased with their work, knowledge, and abilities.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service in a timely fashion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents were super efficient and did a great job. they were very friendly and clean.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv (Joshua)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy Geek Squad did a good job with installing my 32 inch Samsung tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and neat and they made sure everything worked as intended.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Highly Competent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent Darren was highly competent with thorough knowledge of the services to be performed. There were three TVs and 3 sound-bars to install and other equipment that had been hooked up to our previous TVs. He was pleasant and friendly. We felt that he was an expert. He showed us how to do various things with the remote, which is so important with today's smart TVs. We were totally satisfied with the work he did.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my TV, soundbar, DVD and universal remote set up. The technician arrived on time and set everything up perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents set up my tv expertly and demonstrated the use of it to me they were great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad hooked up my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my tv and did a great job. I would recommend these guys to do the job for you.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my cameras and ring system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and courteous and knowledgeable about the products
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad prevails over Cable Co. remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went fine. The spectrum control was a little challenging. Did not work properly on first visit. Second visit was a success after a lengthy process that finally got the control to work integrating The sound bar, the Tv and the cable box. Good Job by all.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great and efficient job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job of setting up my TV in efficient and quick manner
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Professional team, no hassle set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure I could have done this myself...but. Its a couple hours of work, and if I messed up I didn't want to have warranty problems. This took the worry and hassle away and the TV was installed without incident.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mount tv is great and fairly concept for the tv loved it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trent and Dan removed my old tv. They set up the stand and hooked up the tv, sound bar, blue ray player, and satellite receiver. They also reset my home stereo. They advised me to get a new satellite receiver to get the best performance out of my new set up. After connecting everything, they explained how to use everything and answered all of my questions. Trent also gave me his cell # in case I had problems after they left. An outstanding job by the both of them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad made it look easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and knowledgable--Worked we'll and answered my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Must have Tech. Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is outstanding. I've used it for computer, printer and tn installation in this lol at year. And I've used it for both computer and printer concerns as well. Love the friendly and professional techs. And the great service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
