Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18767 reviews
(18,767 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my TV very quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very pleasant & quickly installed my new TV & hooked up all my devices. Everything works perfectly. Very satisfied.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
geek squad good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good service, finish quickly and when they finish explain all process and what they did on the tv installation, and explain how to work with my new samsung tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service was great. they were on time and did an excellent job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very helpful… efficient, resourceful and timely
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was patient and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got everything set up and working then took the time to explain how to efficiently navigate the systems.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quality Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the tv and explained the remote functions plainly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set up everything. Even moved and reset existing tv’s in other reems
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect. We got notice of arrival in a timely fashion. Install crew was efficient and polite. No problems encountered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. They set up my ESPN+ so it was easy to get into.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work by the Geek Squad. Great communication in keeping me informed. Very easy to work with.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed everything quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my tv and also connected my other tv downstairs
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very satisfied with the geek squad. They were very professional and spent time making sure we were comfortable wry all the features of the tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV and sound bar adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and knowledgeable! That is a quality that we don’t see enough of.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, they set my 77A9G up on my credenza with out a flaw, very friendly and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up TV and stand.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shawn with the Geek Squad did a fantastic job setting up my stand and TV. He was very professional and knew what he was doing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick, Polite, and Careful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was arranged quickly. The two gentlemen, Rich McCaulley & Matt Wilt, who dleivered and set up the tv were polite, friendly, careful, knowledgeable and worked efficiently. I would not hesitate to use them again!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV great buy! Love the pic quality. Highly recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
JD was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was very helpful and thorough! I appreciated him throwing away all the boxes everything had come in. He also disposed of my old, broken CD player.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivered and Installed TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the TV and explained how to operate it. He was helpful answering all of my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very friendly and efficient with the installation and hookups. Geek Squad employees are really great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
