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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 18,767 reviews
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squared was on time. Moved TVs around in record time. Hooked up both TVs in record time. Great guy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure I understood all of the "gadgets"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being electronically challenged the Geek Squad guy made sure I knew what I could do with the remote buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Sound Bar/DirectTv device connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and was very efficient, courteous, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents called and arrived early at which time they unboxed my TV and connected my devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea and service that a company can offer. So many companies offer no help at all. This is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up my devices and apps. They were prompt, friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed everything tv and stand and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    30 minutes and I was watching TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast, efficient, friendly and knowledgeable, and polite. Answered all our questions. Set all my passwords up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and answered questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved my cumbersome old TV and set it close by. He unpacked and placed my new TV on my designated site. He then connected it to my devices while doing the proper setup of the TV itself. He thoroughly explained any questions I had and removed the original box & packing. I was very satisfied with the experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. TV was centered and leveled correctly. Guys were professional and courteous and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set my TV up and explained how to use it. Connected my free service offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. He took the extra time to reprogram my other TV remotes as I had changed my TV locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and accessories.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt, helpful and efficient. Very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the only way to go for install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the way to go for install they were on time did good work showed us how to work every thing and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD....SUPERMEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a super great job.. Total Professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B-Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and proceeded to hook up my new television in a timely manner without any problems. I recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my tv, showed me how to use the remote and left a number to call if I had any problem. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up was efficient and thorough. They explained the features of my new tv and noise cancelling headphones very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and friendly. They hooked up everything and made sure I Was pleased and understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bunch of professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time, walked me through each step, courteous, very professional, careful and they were a pleasure to watch two guys work so good together.

    I would recommend this to a friend