Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very Happy with tv set up and delivery!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent communication with delivery driver and top notch installation of 55 inch tv!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
installation of tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service on time very efficient and explained everything for me to see how my tv worked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team set up my tv perfectly and answered all my questions. Arrived on time. Excellent service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
One is better than four
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using four separate remotes to do what I wanted with the TV and He got me down to just one! Thank you Geek Squad!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 geek squad men Rudy And Elvis, went above and beyond setting up my new TV They were even great at teaching me how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very fast install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect and the guys were wonderful!They we’re on time and very nice
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents that came and set up my tv answered all my questions and showed me all the goodies my tv had to offer. They were very nice and friendly and made sure things were cleaned up when they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up our TV perfectly. For some reason Alexia now talks so fast she sounds garbled. The time is off by one hour. Is there some way we can correct ourselves? Please let us know. Thank-you ... Karole Bennett
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV and accessories.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were prompt, helpful and efficient. Very informative.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service... very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edward and Adam were terrific. They explained each step, took great care with the equipment and thoroughly cleaned the area after the installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Really great experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician installed this TV and his knowledge was fantastic, he programmed the unit and walked me through the functions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New TV set up properly, connected and new remote explained thoroughly. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Higher than excellent review!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a TV mounted before. We were a little leary of having it placed over our fireplace but wanted to save space in the room. The installers were excellent and VERY knowledgeable! They went over all the details and had products on hand that were needed and were not supplied to me in the store when i ordered the set up. They went over every detail with me and installe the 70" TV perfectly! They even got a dustbuster and cleaned up any mess on my floor from drilling in the wall before they left. Id HIGHLY recommend this service to anyone!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does all of our set up; and repair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set-up took less than 1/2 hour. Have had no-problems (Have used GEEK SQUAD, 3 times; and will again,,,,NEXT TIME. BEST BUY has our electronics store....
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Guy was terrific. I could not have asked for more about the install and he made sure I understood how to operate everything before he left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents ran connections for TV and speaker, mounted the TV, and set up remotes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exactly what you want in customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was on time and kept me informed on delivery date n time. Excellent knowledge of the product and easy set up
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivery and assembly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representatives were on time and followed all safety protocols and helped set up the TV as expected
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected everything quickly and efficiently. The geek squad were very friendly and helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek squad worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set up TV and explained how to use it & the remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
