Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Delivery service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents brought tv inside, set it up, and gave me tips on how to use the remote. Very accommodating.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation of new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few tweeks, things got straightened out. Molly was a doll and so helpful. She is a credit to Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech installed everything tv and stand and setup
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squak installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my tv and sound system flawlessly and to my exact wishes. Very courteous and knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are prompt, knowledgeable, and quickly installed my products.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted and set up tv with no effort on my part- works great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there, Bob. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!
Rated 5 out of 5 stars
Always Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When in doubt I always go with the geek squad it’s convenient and you’re insuring your investment gets installed properly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and set up our new TV perfectly. They answered any questions that we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The best installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great techs installed the tv and set up everything and explained
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding TV - it's picture is better than imagined but do get a sound bar to go with it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A#1 tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trevor set up tv and devices. Did a great job. Knowledgeable, thorough, polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation by Geek Squad very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer from the Geek Squad did a great & professional job. Made sure everything was exactly what I wanted as I needed it done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great detail.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did a very professional job. They installed and instructed us on the use of our new tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad had the TV up and running quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad (really one guy) brought in, set up and connected it to Comcast. He installed our sound bar and adjusted it to work properly. He made sure all the apps worked and showed us how the menu worked. Made sure all the updates were downloaded. He was very thorough and polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Geek Squad team. They do great work, they are polite and tidy. They arrive on time. And the installation is quality work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered and installed my new TV. They explained how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks installed a 65" Sony A90J in our bedroom, getting everything up and running. The 60" TV replaced by the Sony was moved to our sunroom, where it displaced a 2006 46" Sony XBR. The Geeks were very accommodating, helpful, and personable. They took the time to explain that which required explaining. I look forward to working with the Geeks should I need their assistance.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 4 out of 5 stars
Smart TV and Sound Bars.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good experience with them. They know there stuff.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Clear and Easy Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV set up went smooth and easy with Geek Squad support. All of our questions were answered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job delivering new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys removed a large (250#) Sony tube TV up a flight of stairs and did a great job. Would definitely use the service again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend