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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geeks were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came and set up my tv answered all my questions and showed me all the goodies my tv had to offer. They were very nice and friendly and made sure things were cleaned up when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were AWESOME! Setup my television quickly. Were knowledgeable, professional, and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer very helpful plenty of knowledge will only request damon for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous, great command of the product, very professional, cleaned up all the boxes and helped me set up the TV and walked me though all the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a wonderful picture and the price is affordable. Yes I would suggest this for a friend for them to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and completed what I needed them to do. they were courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does all of our set up; and repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up took less than 1/2 hour. Have had no-problems (Have used GEEK SQUAD, 3 times; and will again,,,,NEXT TIME. BEST BUY has our electronics store....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff did the installation in record time. Cleaned up and tested the tv settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were completely knowledgeable and very efficient. They made sure we understood everything before they left A++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed everything tv and stand and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-home hook up Was a wonderful experience the gentleman that came with the extremely knowledgeable connected everything and set it up in no time flat and also explain to me how to use my new complicated television I would highly recommend the service as the TV would not of fit in my car anyway but that is not the reason I took the service technology has changed a lot and he sure gave me a lot of inns and outs and a great knowledge on how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was professional and helpful. We would request him specifically if we ever had issues in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The woman who delivered and set up my tv was very nice and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was on time and stayed to make certain that we understood what we needed to do to get the special features to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient Geek squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took only about 20 minutes to unpack and set up and ready my TV awsome!!! They showed me how to use my TV and and cable satellite remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Greek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV, and the young men that set my television up was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup 56" and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional and awesome. They did a great job setting up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed our TV was very knowledgeable & professional. He answered all of our questions & went thru the start up process to ensure we were ready to watch TV when he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV set up properly, connected and new remote explained thoroughly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount tv is great and fairly concept for the tv loved it

    I would recommend this to a friend
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