Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18767 reviews
(18,767 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was excellent. Went smoothly. Answered all questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Connects new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek services for a new TV was seamless. Letting go of an old buddy TV that had serviced us well had been delayed, dreading the hassle of learning a new system. But this Geek Squad took us on to updated technology with new hook-ups with on site education. They were quick, efficient and full service! By the time they left I was ready to switch and hone in on the full capacity of the newest technology with ease, and success! Well worth the fee!! They left a contact number if additional assistance was needed, but it was a number that did not get used, because the instructions were that complete and great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A great job done in a thorough and pleasant manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great experience. The men who came to set up my TV - sound bar and subwoofer, cd player, playstation and hook up to cable were exceptional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up the TV and other devices in a matter of mins. He explained how to work ever thing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was on time and did an excellent job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and knew how to set up my televisions. I was impressed with their knowledge and helpfulness.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Very friendly and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. I had problems with my WiFi so had to wait for ATT to come get it straightened out but they explained everything as well as they could. Would like to have had another visit after all was working.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Let them connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has connected all of my flat screen televisions; some on multiple occasions because of moving! Once completed, everything works!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Overall great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is very helpful and informative. They go above and beyond to give you helpful info and tips during their professional installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and did the job in a short amount of time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He just fix my TV the way I like it and control everything like it supposed to be
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came and hooked everything up which would have taken us forever. He was nice answered all are questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was courteous and quick and explained everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
instatalation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional and knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set-Up Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was polite, courteous and knowledgeable. He showed a genuine interest in helping me. He made an excellent effort to understand my needs.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Cayce Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cayce Awesome!!! Fast and straight to the stuff I need to know. Thank you, Cayce,
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
I LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ORIGINALLY GOT THIS TV FOR MY LIVING ROOM BUT IT WAS TOO SMALL (IT WASN'T REALLY, BUT I KNEW I WANTED SOMETHING BIGGER). SO I GOT A 55" FOR MY LIVING ROOM AND MOVED THIS ONE TO MY BEDROOM. TALK ABOUT AWESOME!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick, painless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television placed, hooked to internet and sound bar. Remote of tv programmed to adjust sound bar. All without a hitch
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV was installed quickly, professionally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very professional, wore their (COVID) masks, handled my new TV very carefully. One opened the box, the other put the parts together. They worked as a team, and installed the TV very quickly, explaining each step to me as they went. They explained operation of the TV, programed it to my cable service and DVD, and explained that as well. They cleaned up all the packaging and took it away, leaving my room clean and in perfect order.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes this is a nice T V. There is clarity in the picture and the size is good for the space.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. They two guys we had were both very professional and knowledgeable in their area of expertise. So far everything is working fantastically.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
