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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    instatalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the fellow who set up our tv. (I forget his name.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hook up my equipment and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and hooked up all my devices. They were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv was reprogrammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantino did a good job in programming my new LG TV...he showed mr how to use remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable on TV Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative made recommendations on placement of TV and mount to use. Was knowledgeable and efficient with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Knowledgabe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box a job well done. We hooked up to my new stereo system and all went smoothly from the minute we turned the system on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed the old TV hooked up the new and programmed the remote with the cable box and stereo Well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys hooked up my new device with all the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and did a great job! He also showed us some features of our new TV!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV and programmed the remote to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to my house set up my 65 inch TV and put speakers in the wall. Great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV it was fast and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, courteous and knows his job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure dealing with Nolan. He had the old set removed and installed the new one quickly. He explained everything to me and answered alll my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best service. Removes old equipment and sets up new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician to set up TV! The tech was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job. Very courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not from Geek Squad but he is a Great technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation, he came on time.Friendly service and very approachable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squads awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome they help set-up the TV and show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv for me. They put captions on my apps and showed me how to use the remote.

    I would recommend this to a friend