Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 18,767 reviews
  • Rated 4 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was excellent. Went smoothly. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connects new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek services for a new TV was seamless. Letting go of an old buddy TV that had serviced us well had been delayed, dreading the hassle of learning a new system. But this Geek Squad took us on to updated technology with new hook-ups with on site education. They were quick, efficient and full service! By the time they left I was ready to switch and hone in on the full capacity of the newest technology with ease, and success! Well worth the fee!! They left a contact number if additional assistance was needed, but it was a number that did not get used, because the instructions were that complete and great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great job done in a thorough and pleasant manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. The men who came to set up my TV - sound bar and subwoofer, cd player, playstation and hook up to cable were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the TV and other devices in a matter of mins. He explained how to work ever thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and did an excellent job!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and knew how to set up my televisions. I was impressed with their knowledge and helpfulness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very friendly and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. I had problems with my WiFi so had to wait for ATT to come get it straightened out but they explained everything as well as they could. Would like to have had another visit after all was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let them connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has connected all of my flat screen televisions; some on multiple occasions because of moving! Once completed, everything works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very helpful and informative. They go above and beyond to give you helpful info and tips during their professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and did the job in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He just fix my TV the way I like it and control everything like it supposed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and hooked everything up which would have taken us forever. He was nice answered all are questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was courteous and quick and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instatalation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-Up Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was polite, courteous and knowledgeable. He showed a genuine interest in helping me. He made an excellent effort to understand my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cayce Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayce Awesome!!! Fast and straight to the stuff I need to know. Thank you, Cayce,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ORIGINALLY GOT THIS TV FOR MY LIVING ROOM BUT IT WAS TOO SMALL (IT WASN'T REALLY, BUT I KNEW I WANTED SOMETHING BIGGER). SO I GOT A 55" FOR MY LIVING ROOM AND MOVED THIS ONE TO MY BEDROOM. TALK ABOUT AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, painless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television placed, hooked to internet and sound bar. Remote of tv programmed to adjust sound bar. All without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly, professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional, wore their (COVID) masks, handled my new TV very carefully. One opened the box, the other put the parts together. They worked as a team, and installed the TV very quickly, explaining each step to me as they went. They explained operation of the TV, programed it to my cable service and DVD, and explained that as well. They cleaned up all the packaging and took it away, leaving my room clean and in perfect order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is a nice T V. There is clarity in the picture and the size is good for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They two guys we had were both very professional and knowledgeable in their area of expertise. So far everything is working fantastically.

    I would recommend this to a friend