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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my tv without any problems. Very helpful in explaining remote, and connecting sound system to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that set up the TV was great. He knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very helpful in setting up TV and 3xplaining how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs removed old TV and set up new TV...knowledgable, friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What title could I possibly put here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought it in they set it up and showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting up my 65' Samsung TV. Hooked everything up, set up all the game and DirecTV settings and took all the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and neat and they made sure everything worked as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable and knew how to install this TV into my current 5.1 audio system easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Pro dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick professional dudes. My only wish would be if they could write down and document what they did. I accidentally deleted the config they setup. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instatalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installment of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very knowledgeable and professional! They did a great job installing everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Fellows With Sharp Skills!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every penny for an old man to have these young men set up these new electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very efficient, informative, and saved me a lot of time for a nominal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help configuring the new with the old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help getting my new TV working smoothly with my existing home theater system. The techs who came by quickly figured out what needed to be done and answered my questions. Very appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m very happy with the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I had pros install it. The did it fast and it looks great. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't hesitant to buy another one or use the geek squad to hook up. Excellent service. Outstanding product. You will not be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality Picture , User interface not intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware Technology and picture is very good. Picture quality on par with Samsung or Sony of similar technology generation. Beware of the operating learning curve. It is not intuitive. Although LG does provide access to some u-tube educational material. I have not decided if the Magic Remote is a plus or a minus. After living with one Logitech Harmony remote for my entire system for 7 years, LG and the Magic Remote has me back to three remote controls for different components. I know that there must be some way to get some magic out of the thing. Just don't want to have to sign up for college to learn how.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installer, Randy, quickly and professionally connected our LG 65" TV to our video components. He also added our Internet-capable TV and video components to an existing wireless network, performed needed software or firmware updates, and programed the remotes that came with our equipment, ensured that all wires and cables were neatly dressed, and made sure area was clean when he finished. He even left his contact info and offered phone support for any questionswe may have in the future. Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service...In and out with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...In and out with no problems. The new TV is perfect for me. Thanks for good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV with a few problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my TV to all devices with few problems.

    I would recommend this to a friend
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