Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Geek Squad TV installation and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt and Travis did a super efficient job of installing and setting up my new TV. I couldn’t have asked for better service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, prompt, knowledgeable and very helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
installing Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech was knowledgeable, fast and helpful. the installation. was done correctly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installers were knowledgeable and quick I was very happy with this service I woul definitely do it agy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was Fast putting up our new 75”TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up our 75” TV They were so helpful & didn’t leave a mess
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Little time, much satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expertly and considerably installed by hard working techs wanting to make the customer happy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Another Smooth Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.77" Sony OLED set up went very smoothly, with Geek Squad. They brought everything that they needed and did the set up in a very short time. The tech went through the whole set up procedure and paired it to my AVR system to maximize the experience. When he left, I understood everything that I needed to know and could spend my time enjoying my awesome new TV!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came out and took care of all of my wiring needs in a timely and professional manner. I was very impressed with their services.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So professional and courteous. My new TV was installed perfectly. Recommend!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new television was delivered, setup, and the old unit was removed within the appointment time. Thank you BB and Geek Squad!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tech installed my TV quickly and efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech removed my old tv, mounted my new tv and connected all devices to my satisfaction.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
It was a pleasure.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ruben, was extremely good at, Explaining everything and was neat. Got things going and cleaned everything up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help from the Geek Squad. They got our new TV all set up for us and ready to use.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledge and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently had 2 televisions mounted by the geek squad. The 2 techs were very knowledgeable about the products and friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Connect Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was a very nice person who knew his stuff. He was very patient with all my questions and setup was perfect. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Sony TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was just OK. Having trouble with Power button on cable remote to turn on TV & DVR. Little to no explanation. Expected more for the service price & Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Informative, extremely helpful, friendly, great cu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin was awesome along with the young lady that assisted him. I was totally impressed with everything that they did.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
User Error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, it was "User Error". The important thing was it worked when he left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was glad to have geek squad set it up. They set my cable remote to the TV, so I didn't have to use 2 remotes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad impresses!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys were great. Efficient, nice, and explained things well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
