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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad TV installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Travis did a super efficient job of installing and setting up my new TV. I couldn’t have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt, knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was knowledgeable, fast and helpful. the installation. was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were knowledgeable and quick I was very happy with this service I woul definitely do it agy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fast putting up our new 75”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our 75” TV They were so helpful & didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little time, much satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly and considerably installed by hard working techs wanting to make the customer happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    77" Sony OLED set up went very smoothly, with Geek Squad. They brought everything that they needed and did the set up in a very short time. The tech went through the whole set up procedure and paired it to my AVR system to maximize the experience. When he left, I understood everything that I needed to know and could spend my time enjoying my awesome new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and took care of all of my wiring needs in a timely and professional manner. I was very impressed with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So professional and courteous. My new TV was installed perfectly. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new television was delivered, setup, and the old unit was removed within the appointment time. Thank you BB and Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installed my TV quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv, mounted my new tv and connected all devices to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a pleasure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben, was extremely good at, Explaining everything and was neat. Got things going and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the Geek Squad. They got our new TV all set up for us and ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had 2 televisions mounted by the geek squad. The 2 techs were very knowledgeable about the products and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Connect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was a very nice person who knew his stuff. He was very patient with all my questions and setup was perfect. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was just OK. Having trouble with Power button on cable remote to turn on TV & DVR. Little to no explanation. Expected more for the service price & Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative, extremely helpful, friendly, great cu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was awesome along with the young lady that assisted him. I was totally impressed with everything that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, it was "User Error". The important thing was it worked when he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to have geek squad set it up. They set my cable remote to the TV, so I didn't have to use 2 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad impresses!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great. Efficient, nice, and explained things well.

    I would recommend this to a friend