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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek squad set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional. I appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the new TV quickly and made sure it was all working properly - well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I went ahead and got the TV connect and set up. It was more involved than I thought, and the technician did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was quick and gave good info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv and 4K was new to me. are tech was fast in setting up and gave me me all the info to get started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best service. Removes old equipment and sets up new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing and showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good hooking up all items and TV looks great in our cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unboxed and set up my TV explained how to operate and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv & connected all devices. Thorough demonstration for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly and very knowledgeable. They explained everything as they made the installation. Very satisfied with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and fun - very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job. Very courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV and programmed the remote to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did an excellent job of installing my TV. Couldn't as for any better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time, completed set up as required and took away old tv as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt and courteous. All devices connected. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick Geek Set up. Nice neat job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew was right on time and very knowledgeable about the setup. Took care of being very quick and instructed us on tv usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hook up my equipment and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people did a great job. they were on time and did a gerat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys hooked up my new device with all the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, answered my questions and set up the tv quickly and efficiently.

    I would recommend this to a friend
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