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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 18,767 reviews
  • Rated 5 out of 5 stars

    Geek squad set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional. I appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV with all the accessories and other devices. Was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time. The TV set up was quick and looked easy for him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yeah, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, on time, professional, Cleaned up space before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Fellows With Sharp Skills!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every penny for an old man to have these young men set up these new electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Set Up Team We’re great. Easy to work with. Enjoyed the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both young men did a very good job installing the Tv and explaining how it functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m very happy with the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I had pros install it. The did it fast and it looks great. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very efficient, informative, and saved me a lot of time for a nominal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Smart TV in a rush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the problem of establising a mouse to keyboard problem, I received excellent, attentive service for the Geek Squad representative. On the other hand, navigating your website was confusing and difficult you might add an "other" category for problems that are relative to your service. Trying to schedule an appointment was also cumbersome. I ultimately chose togo to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV quickly and reviewed operation with me. This service is an excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV within a few mins. Even

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my tv and showed me how to work it. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service... very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward and Adam were terrific. They explained each step, took great care with the equipment and thoroughly cleaned the area after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher than excellent review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a TV mounted before. We were a little leary of having it placed over our fireplace but wanted to save space in the room. The installers were excellent and VERY knowledgeable! They went over all the details and had products on hand that were needed and were not supplied to me in the store when i ordered the set up. They went over every detail with me and installe the 70" TV perfectly! They even got a dustbuster and cleaned up any mess on my floor from drilling in the wall before they left. Id HIGHLY recommend this service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation of my new Samsung S95B tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of connecting and mounting my new Samsung S95B tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my new tv. They were very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Guy was terrific. I could not have asked for more about the install and he made sure I understood how to operate everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a wonderful picture and the price is affordable. Yes I would suggest this for a friend for them to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and fun - very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    72 in smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fellas installed it and got it hooked up perfectly

    I would recommend this to a friend