Customer Ratings & Reviews

Geek Squad makes installment so easy and it takes them very little time to accomplish the track! Great workmanship!

The young man who delivered and installed my TV set it up very quickly. He was extremely polite and knew exactly what to do.

Installed my tv quickly and expertly. Was very prompt for their appointment.

Great job on installation and going over the features of the TV.

The agents mounted my tv and connected my devices quickly

I bought a new "Smart TV" and it was smarter than me. I needed to hook up a VCR and couldn't figure out how to cable it or set it up correctly because Smart TVs aren't set up to be joined to dumb VCRs. The Geek Squad got into hidden set up menus on the Smart TV and had it configured in just a few minutes. Then they graciously cleaned up the menus on the TV for us so only the menus we needed would appear. Finally, they were kind enough to recycle my old TV for me, saving me a trip to the recycler!

Devon was excellent. He got my TV programmed, was very polite and sociable, and followed COVID-19 protocol by masking while he was in my apartment. He was prompt, tried to set up my wireless printer to my iPad, but was unable to as there was too much interference from other units (144 total), and I did not expect miracles. His honesty was appreciated in this regard.

The guys that delivered & installed my new 77" LG TV were outstanding! They were very knowledgeable about the equipment, they were very careful not to track in anything (the moon-boot shoe covers were impressive) & they were very professional & polite. I was very impressed with the way they coordinated with each other, almost like it was choreographed. Excellent work.

Geeks were efficient and knew what they were doing. Everything works well and overall it was a job well done.

The Geek Squad employees were very professional, and did a great job installing my new TV.

They were great did a wonderful job. Would recommend them to anyone that needs any kind of installation.

Agent gave great instructions to remedy problems. Easy relaxed manner while retaining a professional manner

Wow Super easy . I would have them do itv again. Very clean, fast, very polite,

After a 3rd party installer failed leading me to believe I had a faulty tv the Geek Squad installer arrived and quickly determined the problem which negated the need for another tv. He stayed to complete a thorough check of function and there was no comparison to the other installers. He deserves a raise. Awesome customer service and changed my mind about Best Buy.

Very happy with scheduling the service on my new television. Very helpful with questions and thorough with the installation.

The guys did their job and got everything set up and running in no time at all. Had me running it before they left. Good job guys.

Great TV with clear pictures and vivid colors. I highly recommend it.

I'm not tech inclined. And using the Geek Squad to put things together is a "no brainer". Saves a lot of aggravation.

was very happy with setup of our new tv. john did a great job for us. he answered all our questions and showed us all features.

Ted was superb. We hope he is on the return back to take care of us when we buy another Best Buy product for home installation. He answered all our questions, while he was installing our new TV and sound bar, and took time to really make sure that we didn't have any remaining questions. Extra-ordinary politeness--go Army families! Extra quality care