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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 18,767 reviews
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up my new TV. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job. Very courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed my new TV. They explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service...In and out with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...In and out with no problems. The new TV is perfect for me. Thanks for good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time. recommendations were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are prompt, knowledgeable, and quickly installed my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray was great, informative and patient in setting up my new TV. Called 2 days later to see if all was going ok.. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV and programmed the remote to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient Geek squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took only about 20 minutes to unpack and set up and ready my TV awsome!!! They showed me how to use my TV and and cable satellite remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great and efficient job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up my TV in efficient and quick manner

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Somewhat Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were kind and professional, unfortunately they promised to call or return due to a missing cable for the security cameras to be added for the set up. So unfortunately I can’t say I was completely satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Couch potatoe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young lady that delivered and set up new TV was very pleasant and made sure everything was working as it should before she left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good I got 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. But my daughter one and then my son wanted one also. Bought a 2nd one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, very professional, polite, made sure we were happy before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out were great. They really took their time explaining everything to us. They set up everything and didn't leave until we understood it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of setting up the tv as well as hooking up wiring needed for hearing person and setting up the DVD player too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys hooked up my new device with all the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and no problems. Instructions on operation were adequate to need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hook up my equipment and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert tv selection as by ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and expertly answered my questions and steered me to the product that got my needs best.

    I would recommend this to a friend