Customer Ratings & Reviews

The installers were very good at their job, explained everything we needed to know and fast, too.

the agent installed my Tv and connected to all my devices did not take long they even took the box and all trash away

Service provided was very good with new TV set up without problems and it works as expected. Old TV was hauled away and squad members were professional and friendly.

Tech installed tv and finalized install of app to project photos.

vVry polite and professional. They set up the new 55" Samsung TV and removed the existing older model. They were very knowledgeable connecting the apps and did most of the work to get the TV running. The training on how to use the smart TV was too quick and not enough time to grasp the process. Needed more time.

The setup was arranged quickly. The two gentlemen, Rich McCaulley & Matt Wilt, who dleivered and set up the tv were polite, friendly, careful, knowledgeable and worked efficiently. I would not hesitate to use them again!

the agents were super efficient and did a great job. they were very friendly and clean.

The geek squad unpacked, set things up, connected cables, and synchronized remotes. Well worth the price!

The agents connected my TV and all the devices. Excellent service.

the agents set up my tv expertly and demonstrated the use of it to me they were great.

Stephen Canady of Best Buy, Santa Rosa, ca Geek Squad, came to the house to install our new tv. When we discovered that it wouldn't fit on the stand, he looked up another tv that would, exchanged it and returned the next day to install it. He was polite, efficient, and knowledgeable. Not only did he install the tv but he hooked up the DVR, the Amazon fire stick, and wrote out instructions for us. He could not have been nicer. I highly recommend him, not only for Geek Squad and Best Buy, but as a person.

Trevor set up tv and devices. Did a great job. Knowledgeable, thorough, polite.

Geek Squad did a really good job with hooking up the TV. Geek Squad was really nice person for my TV.

The agent set up tv and showed me how to operate. No problem!

Very pleased with the Geek Squad. They provided a nice installation and consulted me along the way. They provide a service I couldn't do myself

Set up was excellent. Went smoothly. Answered all questions.

Geek Squad has been good to me for several years. They are always very friendly and know their business.

I LOVE THE LOOK. I am so glad I went with the 65" instead of the 55". Made one heck of a difference. Absolutely in love and everything works as it should! They made it super easy. Nothing like having less risk involved picking that bad boy up. Thanks GEEK SQUAD.

Our Hisense TV was delivered by outside vender & not the Geek Squad on 12/29/22. Had trouble with the voice not matching the person speaking. Hisense helped one evening over the phone. Then the voice still wasn't working properly. Called Geek Squad and he came on 1/28/23 and is working properly now.

The guys did a great job would get them again if I need them