Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 18,772 reviews
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to have someone there to set the TV up. And he explained some of the new features that came with the TV before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squads awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome they help set-up the TV and show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an outstanding job in setting up my new TV. Thay actually streamlined my controls more so than I had before. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hooked up my TV and did a great job. They were polite and explained what they were doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hookup new yamaha av receiver rx-a870

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 73 year old and thought I would need help setting up my new receiver with my home theater properly. the TEC was terrific, he answered all my questions and had it set up in about 20 min. service was HORRENDIOUSLY EXPENSIVE, almost $300. I will not do that again! the lower rating is because of price only, service was very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do was let them in and sit back, I liked that. They set everything up showed me how to work everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great no complaints and they did it quickly no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has custom-mounted two large TVs with sound systems in our home, and has done an outstanding job. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TLC Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents del,Ivered, set up TV, programmed remote, and took away old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad intallers were execellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can't describe the level of professionalism and attention to detail I experienced with the 2 gentlemen who installed our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV in less than 1/2 hour.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has ALWAYS given me great service! No complaints here! Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable not only in the installation process but also the operation of this particular model. Happily answered all my questions..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not from Geek Squad but he is a Great technician.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation, he came on time.Friendly service and very approachable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy geek squad is awesome! Very professional & Knowledgeable! Nick Leonard & his partner (I am sorry I do not know his name) were a great team. When they were unboxing the TV & connecting the TV their calmness & the communication & expertise between them were so smooth & totally awesome ! Thank you both !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and set up our new TV perfectly. They answered any questions that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go for new TV setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was knowledgeable, patient with us, did not rush to get the job done and leave. One tv involved a total of three tv's being rotated. Explained the new tv features. I would recommend Geek Squad for setting up tv's if you are the least bit unsure of where cables go for cable, DVR, BlueRay. Easy we like!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and hooked up all my devices. They were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician delivered and installed a new 50 inch tv. He connected it to cable as well as a new sound bar and synced the remote to manage all three functions. He worked quickly and efficiently and hauled away to old tv. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest Room TV- Big Hit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new smart tV!!! Our guests also love have it in the guest room!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my TV set up by the geek squad was awesome. The tech spent lots of time so that All my devices can be accessed by 1 controller.

    I would recommend this to a friend
Sponsored