Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Moving?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my television and set it up. They also made sure that all my wires were tucked away! Excellent job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad mounting of TVs in your home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad really knows their craft. The TVs were mounted quickly and efficiently. I learned quite bit about mounting TVs, viewing angles and sound bars during the time that the GeekSquad was at my house. A great experience overall!
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy campers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks were great. Love the TV so far. Superb picture and top features.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Clear and Easy Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV set up went smooth and easy with Geek Squad support. All of our questions were answered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Tech was Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technician to set up TV! The tech was knowledgeable and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Smooth and easy setup of tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents setup my tv, connected all devices and made sure it was working before existing my residence.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A job well done, geek squad well knowledgeable in their job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service, on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job installing new 58 inch TV and connecting with an array of peripheral equipment, including Surround Sound.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted and set up tv with no effort on my part- works great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there, Bob. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always on the money with the quality of skills and level of professionalism.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great detail.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did a very professional job. They installed and instructed us on the use of our new tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am always happy with the Geek Squad services. I renew my TotalTech services every year. The services are always excellent. They have always been available and so helpful. I am 74 and a widow and can always get help by phone rather than having to drive to the store. The installations have always been wonderful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great geek squad service and good people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the put my 65 inch tv and mounted on the wall with no mess and completed the task in less then 1/2 hour, they were great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys carefully brought in tv and unpacked, set up everything very neatly, tied cords together, picked up after themselves. Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job on install my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came out to my house set up my 65 inch TV and put speakers in the wall. Great job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my TV and computer they were polite, knowledgeable and very friendly. Very quick install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ORIGINALLY GOT THIS TV FOR MY LIVING ROOM BUT IT WAS TOO SMALL (IT WASN'T REALLY, BUT I KNEW I WANTED SOMETHING BIGGER). SO I GOT A 55" FOR MY LIVING ROOM AND MOVED THIS ONE TO MY BEDROOM. TALK ABOUT AWESOME!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a fast and efficient job installing our new tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is very knowledgeable on tv installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exceptional service Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in with the best attitude even though we were three floors up. We talked the entire rime while they did an excellent job setting everything up. They were very professional and quick. These guys were exceptional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
