Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18767 reviews
(18,767 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Support and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and support. Techs were on time, knowlegable, respectful and courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thanks, guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They unboxed, built, connected, and got working 2 "smart TVs" and showed me how they worked, thoroughly. When done, they cleaned things up and left, leaving me with 2 new functional TVs. They had informed me so thoroughly what to do and how they worked, they worked perfectly! A great, helpful job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Geek squad come out and hook up tv and speakers and they did a great job. Would highly recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Speaker install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job installing flush mounted ceiling/wall speakers. Showed up on time, very professional, cleaned up after job completed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason and his team were incredibly helpful and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and did an excellent job of installing my TV. Couldn't as for any better service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job as always. On time fast installation and showed me how it worked
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup and installed 55' TV & Blu-Ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my old TV, and the Geek Squad installed it along with the new blue ray player and connected everything up to my Direct TV and insured my streaming services were connected and working. They were actually a little earlier than anticipated and were very helpful . Can't recommend enough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad took care of everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Installed and explained the functions of the Samsung Frame TV. Took away the old TV and all the packing. Quick and convenient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My replacement TV arrived in a week and they set it up. They were respectable to my home, efficient and friendly. I will always keep an extended warranty on my products that I purchase from Best Buy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation on our tricky config.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs did a terrific job of connecting our new TV to our tuner-amp.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
installer was quick and gave good info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv and 4K was new to me. are tech was fast in setting up and gave me me all the info to get started
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A#1 tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trevor set up tv and devices. Did a great job. Knowledgeable, thorough, polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On time and professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Young fella came and hooked up my senior mom's TV exactly the way she wanted it done left no mess and was very courteous
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed tv .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did an awesome job and answered all our questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents, Matthew Myers and Robert Tegge did an excellent job removing the old TV and setting up the new one. They hooked up the DVD player, and even ran their sweeper when they were done! Excellent job! Very satisfied with the whole job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was so professional and very helpful setting up my tv and explaining how it works.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Instal was done to perfection. The installer also
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was professional and did quality work, Installer also took the time to explain what he was doing to my grandson step by step. Kudos.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
went smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While set-up and connection are not complicated, it was great to have this expertly done, since I needed old TV hauled away anyway.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service in a timely fashion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents were super efficient and did a great job. they were very friendly and clean.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
