48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 18,767 reviews
  • Rated 5 out of 5 stars

    Support and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and support. Techs were on time, knowlegable, respectful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, guys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed, built, connected, and got working 2 "smart TVs" and showed me how they worked, thoroughly. When done, they cleaned things up and left, leaving me with 2 new functional TVs. They had informed me so thoroughly what to do and how they worked, they worked perfectly! A great, helpful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Geek squad come out and hook up tv and speakers and they did a great job. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing flush mounted ceiling/wall speakers. Showed up on time, very professional, cleaned up after job completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and his team were incredibly helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did an excellent job of installing my TV. Couldn't as for any better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job as always. On time fast installation and showed me how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup and installed 55' TV & Blu-Ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old TV, and the Geek Squad installed it along with the new blue ray player and connected everything up to my Direct TV and insured my streaming services were connected and working. They were actually a little earlier than anticipated and were very helpful . Can't recommend enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installed and explained the functions of the Samsung Frame TV. Took away the old TV and all the packing. Quick and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement TV arrived in a week and they set it up. They were respectable to my home, efficient and friendly. I will always keep an extended warranty on my products that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation on our tricky config.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a terrific job of connecting our new TV to our tuner-amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was quick and gave good info

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv and 4K was new to me. are tech was fast in setting up and gave me me all the info to get started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A#1 tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor set up tv and devices. Did a great job. Knowledgeable, thorough, polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young fella came and hooked up my senior mom's TV exactly the way she wanted it done left no mess and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Matthew Myers and Robert Tegge did an excellent job removing the old TV and setting up the new one. They hooked up the DVD player, and even ran their sweeper when they were done! Excellent job! Very satisfied with the whole job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so professional and very helpful setting up my tv and explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instal was done to perfection. The installer also

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and did quality work, Installer also took the time to explain what he was doing to my grandson step by step. Kudos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went smoothly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While set-up and connection are not complicated, it was great to have this expertly done, since I needed old TV hauled away anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service in a timely fashion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were super efficient and did a great job. they were very friendly and clean.

    I would recommend this to a friend