Customer Ratings & Reviews

provided step through instruction and advice in addition to answering any questions

They did a great job. All I had to do was open my door. They were prompt and courteous. Thanks.

The agent Stephen Michaels came hauled away my old tv. He brought in my new Samsung smart tv. He hooked it up explained everything to me . He was excellent. He told me if I needed anymore help to call him. I called I was having trouble getting my WI-FI password in. He came back and put in my password after he got off from work.

Derin had professional and interpersonal skills when setting up my Sony 65 inch TV. Excellent service. I later found out that when I turn on the TV, the screen that comes on is the Prime/Netflex screen. I have to click the Sony remote to get to the TV. Can Geek set it up so the TV comes on first...this would save me an extra click everytime I turn on the TV

The agent mounted my tv and sound bar and did a great job

I am always happy with the Geek Squad services. I renew my TotalTech services every year. The services are always excellent. They have always been available and so helpful. I am 74 and a widow and can always get help by phone rather than having to drive to the store. The installations have always been wonderful.

Fantastic TV in the geek squad guys were amazing! Can’t recommend them enough.

Excellent picture. Good value. Phenomenal Geek squad service.

Prompt, polite, informed, efficient and thorough. Very Satisficed with this installation tech.

Geek Squad came out as promised. The was was done professionally and quickly. They also explained the operation, setup and features.

The agents provided professional tips as they swiftly installed our new product. What more could we ask for?

the agent was knowledgeable, quick and helpful. but I still have problems with the TV! sound goes off, and I have to turn the TV off, to get sound back.

The technician came on time, was professional and set up the TV quickly. He clearly answered all my questions.

The Geek Squad is a great friendly team that knows their stuff. Felt vert comfortable with them during the process.

The Geek Squad mounted my TV and hooked it up to my receiver and showed me how to use the new remote and TV. Their service was superb.

The setup went very well and the tech was very instructive about all of the components. He connected our existing VCR.

The installers were prompt, courteous and complted the installation process quickly.

The two agents who came to our home did an excellent job. I really, really, really, really want to commend Carla and her co-worker (I forget his name). They set up our new TV in no time and handled the extremely difficult task of hauling away our old 36" analog TV very well. They were very helpful and kind and very considerate of our home and furniture. They provided excellent service. Thank you.

Agent mounted my TV. Explained use of remote, showed all benefits of TV and answered my questions.

I didn't realize how great the picture quality could be until your agent tuned our YV