Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installation with no drama
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are pros. I'm thankful Best Buy offers delivery and installation on this 70" set. I would not have purchased otherwise and enjoyed the viewing. Did a great job installing. I know we would not be able to do this install in the time they took to do this. Gave a quick understandable tutorial since this is a 'smarter' tv than us. Definitely recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Please give credit to my sales and service teams!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with service and setup. Will highly recommend. Thank you
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Buy team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They rock!! They hooked everything up and showed me the main functions of the TV and how to use the control to best fit my needs !!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed everything fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents put together my furniture and connected my tv and everything else.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Holding on 1 of 2 Mounts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 of 2 mounts purchased. Does the job. Moves with ease.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my 77 inch TV quickly and efficiently, cleaned up the materials and boxes, and set me up to the cable company. They did an excellent job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job of setting up and explaining how to use the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Nice guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek that installed my TV was polite and knew what he was doing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A Professional Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was on time. Completed a quick and professional set up. Cleaned any mess and were finished before an hour had expired.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two service people were knowledgeable, polite and professional. They attended to their duties while this old guy pelted them with questions, all the while diligently going about explaining the services I ordered and the setups they were performing. They explained all of the optional services I paid for and explained how to achieve the best value for my expenditure. Thank you very much; Jim.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not present, but my daughter said they were fast and hooked everything up ,and explained things well. I just wish they hadn't used so many ties on cords , made it hard to move other components.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Relocate TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents relocated one TV to another room and installed perfectly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase! Great set up of the TV by the Geek Sqad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad TV connect and setup, a benefit for having the Geek Squad protection plan.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks are super!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the Geek Squad multiple times on our home theater/computer setup. Wonderful young people who know their business.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A very professional installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer set everything up for me in a professional manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up theater system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Was helpful and knowledgeable. Would recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed the TV Done Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She did a good job hooking up the TV and explained what all the buttons did.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set it up for us....great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are very happy with our samsung 75 inch tv And it is a beautiful picture and great sound
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did an amazing job in a short amount of time for a complicated project, made complicated by me. excellent work!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend