Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18767 reviews
(18,767 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad specialist was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad specialist was awesome. Fixed our problem and introduced me to Roku. Jim is the best!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Another Smooth Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.77" Sony OLED set up went very smoothly, with Geek Squad. They brought everything that they needed and did the set up in a very short time. The tech went through the whole set up procedure and paired it to my AVR system to maximize the experience. When he left, I understood everything that I needed to know and could spend my time enjoying my awesome new TV!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and set up our new TV perfectly. They answered any questions that we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wonder set and quality!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 65" tv. The sales person at Best Buy in the Lafayette, LA store showed me a large display to tvs to chose from. He showed me of the two that brands that I picked there quality and what they had to offer. Picked the Sony and thanks to Dallas my go to sales person.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was prompt, friendly, and knew what he was doing. He was very customer oriented. Would definitely recommend Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my Tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys hooked up my TV and did a great job. They were polite and explained what they were doing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Technician Was Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was totally involved in helping to make sure the installation was done right and all the capabilities were fully explaind
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great except the headphones are not connecting with the TV. Would like a follow up to get them connected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected tv, connected my tivo, blu-ray. cable box. Set up the various inputs and picture and sound.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality Setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional, helpful, and friendly. They setup the TV and explained every step they took.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They work with detail and care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who works to deliver my order was respectful and concerned about the problem of the space
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Absolutely great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not have asked for a more efficient team to install my new TV. It took very little to,e They made sure I knew how to operate everything before they left. Couldn’t be happier with this service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
INCREDIBLE EXPERIENCE#2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THESE GUYS CAME INTO OUR HOME AND HOOKED UP OUR NEW TV IN MINUTES. THEY WERE PROFESSIONAL AND KNOWLEDGEABLE. IT WAS SO EASY. THANKS GUYS!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did and excellent job of setting up and explaining how to use the TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Problem with them 1st.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st Geek Squad came and did not set it up right had problems with the TV remote. 2nd. time was better
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Courteous, knowledgeable and efficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, knowledgeable and efficient. Don't know why I never spent the extra for pro setup before - well worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person was great at setting it up and showed me how to get from screen to screen and how to add or open App
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setup was fast, efficient and complete.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the gentlemen left the TV was connected to WiFi and our dish service. All we had to watch TV :)
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Clear and Easy Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV set up went smooth and easy with Geek Squad support. All of our questions were answered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Super happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Delivery agent setup my TV quickly perfectly. Great Job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend