Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
MR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Derin had professional and interpersonal skills when setting up my Sony 65 inch TV. Excellent service. I later found out that when I turn on the TV, the screen that comes on is the Prime/Netflex screen. I have to click the Sony remote to get to the TV. Can Geek set it up so the TV comes on first...this would save me an extra click everytime I turn on the TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
smart installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installers were great they were very knowlegeable on everythiing very polite the whole insulation of my tv was great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job of setting up and explaining how to use the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home setup was excellent, I did appreciate the assistance
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
75in tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick and efficient on setting up my TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase! Great set up of the TV by the Geek Sqad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivers & sets up Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered the TV & got everything set up on it while showing us how to do it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The only store for electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely tv great picture, great price, the only place I would buy a tv from
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome customer service by Lacy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lacy took the time to look over the TV and found it was damaged. Went back to the store to get a different one and helped me do the even exchange. Called to let me know when she was on her way back. Installation was done and operation was explained to me - very pleasant. The original scheduling was an issue and had to be rescheduled - I received several confusing texts about rescheduling - one of them was at 1:00 a.m.!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
It was a pleasure.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ruben, was extremely good at, Explaining everything and was neat. Got things going and cleaned everything up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installers were knowledgeable and quick I was very happy with this service I woul definitely do it agy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job - knowledgeable, patient - much appreciated!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Relocate TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents relocated one TV to another room and installed perfectly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad ROCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My person was very pleasant and super knowledgeable. Set the tv up really fast.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad know their stuff
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want piece of mind about purchasing a TV and a great set-up, look no further than the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad employees were very professional, and did a great job installing my new TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A very professional installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer set everything up for me in a professional manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad TV installation and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt and Travis did a super efficient job of installing and setting up my new TV. I couldn’t have asked for better service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation with no drama
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are pros. I'm thankful Best Buy offers delivery and installation on this 70" set. I would not have purchased otherwise and enjoyed the viewing. Did a great job installing. I know we would not be able to do this install in the time they took to do this. Gave a quick understandable tutorial since this is a 'smarter' tv than us. Definitely recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up theater system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Was helpful and knowledgeable. Would recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
