Customer Ratings & Reviews

great installation, Quick, and no fuss really knew his stuff.

Simple install...unpack, add legs, plug in, follow screen directions

They were polite and courteous. They set up the new tv and confirmed it was good to go.

My Samsung TV and Sony Blu-ray player were hooked up and working properly via Best Buy. I wanted a service date as soon as possible so I allowed Best Buy to use a third party for the installation. As I said at the beginning of this review everything was hooked up and working but the service person was not able to answer some of my questions. I recommend waiting for a member of the Geek Squad to be available.

The technician was quick, friendly, and knowledgeable.

The agent installed our TV quickly. He also explained how to operate this TV. Very helpful.

The technician was on time, efficient and pleasant. He explained everything and was very nice about it.

Wonderful on time service. Tech explained everything.

Very impressive. The Geek Squad were polite and very knowledge. Did not leave our house until everything was working perfectly.

The 2 installers were great. They handled everything perfectly. They even went above and set my Apple TV up.

Excellently done and with very clear explanation to a 91-year-old.

they set up my TV and were very friendly. They did a fantastic job

I had an 11am Appointment with the Delivery person and Instalation. Later in the day he was running late and showed up at around 4pm. I also needed my DVR tape player Connected to the TV. He declined to to that for me. Now I can't reach the back of the TV to connect it. I'm not happy about that, it's just sitting here and I can't use it. I needed an at home delivery with Full Installation. I couldn't lift the box and TV from my car and upstairs so I paid for the at home delivery and Installation. Dissatisfied with being late and not installing my DVR to my TV.

The tech was great and handle our questions regarding the 55" Sony TV installation - He also added our streaming apps. Unfortunately, we are still having problems transferring to the streaming apps from the remote input button, not functioning and we keep seeing the TV HMI2 flashing on the screen.

The agents mounted and connected my tv and connected all of my devices. Answered all of my questions.

The agent installed the DVD player and set up my remote for one remote control instead of multiple.

I had a TV installed and the tech was Excellent He was prompt, knowledgeable and pleasant

Everything went pretty smoothly in replacing the TV that wea being replaced. All the old hardware cables plugged right in. Needed a fiber optic sound cable as the old one was a little bit short. Little disappointed in very little explanation was given in explaing the function of the TV in conjunction with Warner cable and DVR and Am FM tuner. So much so after the Geek squad left I hit a button on the LG remote and screen had just snow. Called them up and they said they were at another call and would call me back. While waiting for call started to play around with settings and got it working by putting it back on cable. Because of the snow on the screen the menu item with input choices is very had to see.

They were great. Set up my tv in a few minutes and then took the time to go over operation.

They got rid of my old TV put the new TV set it all up for me show me how to use it and did it very fast