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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick and efficient. I wouldn’t think of doing this myself. Good Squad is one of the reasons I shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was very knowledgeable and done the task very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek that installed my TV was polite and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and set up my 75" LG tv quickly and professionally. The two young men were courteous, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were right on time, friendly, smart and did a great job showing my all I needs to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cheap but absolutely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thirty minutes to hookup with tv and all the fixings, plus lucid explanation of how the heck to work it all. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent unboxed my tv,hooked up my sound bar, hooked up my internet, programmed my remote , and synced it to make channel selection, sound all worked together. I never understood what he was doing but it all works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to have geek squad set it up. They set my cable remote to the TV, so I didn't have to use 2 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my TV were professional, courteous and quick. Very helpful with all set up needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Came on time. It was a quick and easy install. Answered any questions I had. The only reason I didn't give them 5 stars is because a weird glitch has occurred with some display lights. After I turn off the TV they intermittently come on and they have completely different on/off circuits so not sure how this happened. May or may not be related...UNK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly but over priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV to my existing wall mount. They had to lower it 10" to retain same TV level but did it quickly. Set up operation of TV very quickly but original price of service was $250 and don't feel it would be worth that price. $200 is questionable. $150 would be more in line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it right where I wanted it and were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in with the best attitude even though we were three floors up. We talked the entire rime while they did an excellent job setting everything up. They were very professional and quick. These guys were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative, extremely helpful, friendly, great cu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was awesome along with the young lady that assisted him. I was totally impressed with everything that they did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still have questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all of the previous channels which I streamed were set up on the new tv. Do not understand why channels such as Kanopy could not installed without a ROKU. Also, do not understand why I need two remotes, one for the tv and the other for the sound bar. My last tv, a 50" Insignia, which died after two years was able to be controlled by one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who do these installations are really good. At least the two who I had were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provided step through instruction and advice in addition to answering any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fabulous job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job getting my son's new Fire TV set up and running. On time was appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job They installed the Tv and made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful on time service. Tech explained everything.

    I would recommend this to a friend