Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, quick and efficient. I wouldn’t think of doing this myself. Good Squad is one of the reasons I shop at Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
internet on TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech was very knowledgeable and done the task very quickly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Nice guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek that installed my TV was polite and knew what he was doing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad delivered and set up my 75" LG tv quickly and professionally. The two young men were courteous, knowledgeable, and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek guys were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were right on time, friendly, smart and did a great job showing my all I needs to know!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Not cheap but absolutely worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thirty minutes to hookup with tv and all the fixings, plus lucid explanation of how the heck to work it all. Would use them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
professional installation by the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent unboxed my tv,hooked up my sound bar, hooked up my internet, programmed my remote , and synced it to make channel selection, sound all worked together. I never understood what he was doing but it all works perfectly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was glad to have geek squad set it up. They set my cable remote to the TV, so I didn't have to use 2 remotes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installed quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that installed my TV were professional, courteous and quick. Very helpful with all set up needs.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. Came on time. It was a quick and easy install. Answered any questions I had. The only reason I didn't give them 5 stars is because a weird glitch has occurred with some display lights. After I turn off the TV they intermittently come on and they have completely different on/off circuits so not sure how this happened. May or may not be related...UNK
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Installed quickly but over priced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted TV to my existing wall mount. They had to lower it 10" to retain same TV level but did it quickly. Set up operation of TV very quickly but original price of service was $250 and don't feel it would be worth that price. $200 is questionable. $150 would be more in line.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put it right where I wanted it and were professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exceptional service Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in with the best attitude even though we were three floors up. We talked the entire rime while they did an excellent job setting everything up. They were very professional and quick. These guys were exceptional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Informative, extremely helpful, friendly, great cu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin was awesome along with the young lady that assisted him. I was totally impressed with everything that they did.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Still have questions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not all of the previous channels which I streamed were set up on the new tv. Do not understand why channels such as Kanopy could not installed without a ROKU. Also, do not understand why I need two remotes, one for the tv and the other for the sound bar. My last tv, a 50" Insignia, which died after two years was able to be controlled by one remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians who do these installations are really good. At least the two who I had were excellent.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.provided step through instruction and advice in addition to answering any questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a fabulous job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job getting my son's new Fire TV set up and running. On time was appreciated.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job They installed the Tv and made it look easy
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful on time service. Tech explained everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
