Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18767 reviews
(18,767 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the Geek Squad. They provided a nice installation and consulted me along the way. They provide a service I couldn't do myself
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent And Professional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was here and on time. He was very through, complete and professional. Repair was completed to my complete satisfaction
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted and set up tv with no effort on my part- works great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there, Bob. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!
Rated 5 out of 5 stars
Great detail.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did a very professional job. They installed and instructed us on the use of our new tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
75in tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick and efficient on setting up my TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
hookup new yamaha av receiver rx-a870
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 73 year old and thought I would need help setting up my new receiver with my home theater properly. the TEC was terrific, he answered all my questions and had it set up in about 20 min. service was HORRENDIOUSLY EXPENSIVE, almost $300. I will not do that again! the lower rating is because of price only, service was very good.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
TV and sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed my sound bar, TV, and connected all devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional rep who explained everything in a clear and concise manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Nice and quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, nice guys, did a wonderful and expedient job, with great personalities to boot!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my tv and they did such a good job. I also told them I had YouTube tv and needed the app downloaded. They were so helpful and decided they would have to get YouTube tv when they saw all the channels. So funny
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good service by Geeek Squad , They exactly know what to do
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv faster than I could
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents remounted my TV on a stand and connected all my units, speakers, cable box and DVD player. All went well and is working just fine. This service is not free and a bit pricey, but for me, worth it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service from the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad did an outstanding job in setting up my new TV. Thay actually streamlined my controls more so than I had before. Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so nice to have someone there to set the TV up. And he explained some of the new features that came with the TV before leaving.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was Fast putting up our new 75”TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up our 75” TV They were so helpful & didn’t leave a mess
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I had to do was let them in and sit back, I liked that. They set everything up showed me how to work everything before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Moving?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my television and set it up. They also made sure that all my wires were tucked away! Excellent job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service from Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second Purchase of this TV. Have a 55” and now a 50”. Great TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Through and Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were amazing. Kind, courteous and very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great picture . Phenomenal set up service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Good value. Phenomenal Geek squad service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend