Customer Ratings & Reviews

Excellent service. They were friendly, efficient, explained how everything worked, made sure all my supplemental things were hooked up & working. Great team!

We're older and retired and wanted the Geek Squad to deliver, unpack and set up our new tv and sound bar. They were here on time, very professional and knowledgeable. They had our entire system set up and explained quickly so all we had to do was "click the on button"! They were super!!

The team was very efficient and professional. They arrived on time and left the apartment neat and clean.

I recommend this for people like me who know nothing about connecting new technology. It was quick and the young man took his time explaining the remote and TV’s special features. It made the difference in the enjoyment of my wonderful new Smart TV.

The geek squad guy was excellent, set the smart tv up with no problem, worth the cost. Very friendly and competent.

David fixed a very stubborn problem that was preventing a paid for entertainment site download that even the agents furnishing the site could not resolve! I am very grateful for the professional assistance! Long live the Geek Squad!!

Geek Squad arrived when they were expected to. Tech was courteous, and professional at all times. He completed the installation, was able to answer the many questions that I had, and explained the new remote and TV to my satisfaction. We have had no problems with the unit since it was installed.

The Geek Squad members were great. They were very knowledgeable, accomplished the task with no issues and were very helpful in giving some instructions on the operation.

Loved these 2 guys. Gotta preface that it was my husband who wanted the Geek Squad. I wanted to save the money thinking it was just a T.V. Started with them arriving on time!!! Then they covered their feet, I have real wood flooring. They installed the unit flawlessly. However, they stole my heart with the way they explained, on my lowly tech level, the endless features on the tv. They even allowed me time to try them myself. I am now an official Geeker.

GEEK SQUAD WAS BROUGHT IN TO CONNECT MY NEW TV & SOUND-BAR & DVD. THEY WERE EXTREMELY KNOWLEDGEABLE ABOUT THE SYSTEMS. AFTER THE FINISHED THEY WERE VERY HELPFUL IN WALKING ME THROUGH ALL THE OPERATIONS SO WHEN THEY LEFT I HAD CONFIDENCE ON ALL OPERATIONS. GREAT PEOPLE.

The agent did a good job setting tv. Explained some features.

I bought a new 85” Sony and I’m glad I paid for setup and installation. The tv is huge and weighs 100+ pounds so there was no way I wanted to risk damaging it. The install crew carried it in carefully, unboxed it and got everything running. Honestly I kind of enjoy doing that part myself, but in this case it was well worth it to have them do all the heavy lifting. I dinged them for 1 star because they cancelled my original delivery date without notice and made me wait an extra week.

Excellent service and set up was done very efficiently! Chris was extremely helpful and patient in getting everything working and set up for us. He made sure we understood how to work everything! Would recommend!

Had my 70" Visio TV delivered and installed. Took much less time to complete the installation and setup than expected. TV, soundbar and satellite are now controlled by one remote vs three remotes. Internet also set up for TV. Professional installers even removed my old TV.

I bought this excellent TV to be installed into an entertainment center (yes, it’s an older, beautiful piece of furniture but we love how it looks)! We used the Geek Squad because there were a few other things we needed to get taken care of. We were, and still are, very pleased with the great service we received and with the much improved picture we see on this LG OLED TV set. We are very happy with our decision to buy this TV and the Geek Squad services!

Outstanding service provided by Devin! He called to validate needs, give arrival time. Was on time, dressed appropriately, polite, businesslike, attentive to all my questions, Devin worked above and beyond offering suggestions for more efficient ways meet my needs. He checked to be sure everything was done to my satisfaction and I understood how to use any modifications. If I could give hime 6 stars, I gladly would.

New tv has great sound and picture qualty. Controls are easy to set up and use. Having a smart tv really does make streaming and watching cable programs easy

Husain & a girl in training.Very professional, responsible/ friendly and very helpful to offer me if he can dispose old & replaceable TVs .Love their service with a smile & knowledge at what they do best .

the thing is, we couldn't set up the tv because the tv wouldn't connect to the internet and Spencer (who you sent here) said the tv needs a part replaced. He was so helpful and then he set up another tv with a new Roku device.

I've used Geek Squad many times with the changing of technology and upgrades in my home. The staff are always punctual, polite, professional, and efficient. I'm thankful for their help in always saving the day when I buy something new. I will continue to use them and refer them to others.