Customer Ratings & Reviews

Words can't describe the level of professionalism and attention to detail I experienced with the 2 gentlemen who installed our system.

On time, fast, efficient quality service. Polite, courteous and helpful.

The agent was very fast to install my TV and explained everything to me.

quick and efficient set up, and they answered any questions that I had

Ted was superb. We hope he is on the return back to take care of us when we buy another Best Buy product for home installation. He answered all our questions, while he was installing our new TV and sound bar, and took time to really make sure that we didn't have any remaining questions. Extra-ordinary politeness--go Army families! Extra quality care

The Geek Squad has custom-mounted two large TVs with sound systems in our home, and has done an outstanding job. I would highly recommend them.

I could have never down the set-up on my own. The installers were great

Taz the sales representative was wonderful! Very knowledgeable and very customer service oriented. Treated us great!. The Geek Squad tech was great also! Brandon was very professional , quick and connected all items quickly and we very much appreciated his attitude and customer service qualities!1

Installers were efficient and polite. I would definitely recommend them to anyone.

You get what you pay for Guy hooked it up for me nicely

The installer, Alecsandr Arakelov, was clear in his arrival time and punctual. He was polite and clear in his explanation of the 50 inch Samsung UHD LED TV and its abilities. He followed all COVID-19 guidelines and I felt very safe as a result. He thoroughly explained all the features of the TV and provided me with recommendations in case I had the need for further services. I was thoroughly satisfied with the experience.

This is an outstanding TV - it's picture is better than imagined but do get a sound bar to go with it

Did a good job installing new 58 inch TV and connecting with an array of peripheral equipment, including Surround Sound.

The agents installed my TV and computer they were polite, knowledgeable and very friendly. Very quick install.

Geek Squad set up everything and showed us how to use it.

Having my TV set up by the geek squad was awesome. The tech spent lots of time so that All my devices can be accessed by 1 controller.

The team was knowledgeable not only in the installation process but also the operation of this particular model. Happily answered all my questions..

So professional and courteous. My new TV was installed perfectly. Recommend!

I was upset with Best Buy as they kept changing appointment on me. However, the independent contractor that they used were wonderful, on time, friendly, answered al questions, cleaned up all and should be used alot by Geek Squad to fill in the demand.

He was very knowledgeable and did a great job! He also showed us some features of our new TV!