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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 18,767 reviews
  • Rated 5 out of 5 stars

    Mike Bolson is awesome geek squad employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike bolson was awesome setting up the tv. Took his time to ensure everything i needed and wanted was done properly. I would not have been able to do half the things he did. He also explained everything to me. He went above and beyond and should be commended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my T.V. expertly!! ..... After installation, agent tutored me in the operation of the T.V. Afterwards the agent asked if I had any questions or concerns of which I had none! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV..... Looks great and has a sharp and clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and got us cable upgrades on box. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my new 70 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding..!! In and out of my home in 20 mins.. Everything was explained and they even moved the old tv upstairs to my bedroom and hooked that up also.. Best Buy is the only way to go..!!! Getting ready to order a new washer and dryer from best Buy..Thanks again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv was reprogrammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantino did a good job in programming my new LG TV...he showed mr how to use remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service and good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the put my 65 inch tv and mounted on the wall with no mess and completed the task in less then 1/2 hour, they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with clear pictures and vivid colors. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to all other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came out to set up our new TV. They were incredible. Very nice. Helped set up everything we needed on the smart TV. Showed us a lot of neat and different parts of the remote. I am beyond happy with the Geek Squad that came out. Even was given a personal contact if I need anything else with our TV or if we couldn't figure out something. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good work, very helpful in explaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers vey good at their job, placement was perfect, explained use of smart tv...excellent job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with them and still am. Very professional and did a good job setting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved out the old stand and TV and assembled the new one and setup the TV so I am able to use it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, tidy, polite called ahead to give arrival time. Gave me a run down on my new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it right where I wanted it and were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional with setup - on time and very pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with ease.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and hooked up all the equipment in a short amount of time and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Great set up of the TV by the Geek Sqad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dey my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite, efficient, and friendly service. I would recommend the Geek Squad (specifically from Panama City) for any installation or in house service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was knowledgeable, fast and helpful. the installation. was done correctly

    I would recommend this to a friend