Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Connect Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was a very nice person who knew his stuff. He was very patient with all my questions and setup was perfect. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good interaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent gave great instructions to remedy problems. Easy relaxed manner while retaining a professional manner
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squid does it job quickly and with efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional . They set up our TV and trained us quickly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed the TV Done Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She did a good job hooking up the TV and explained what all the buttons did.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new Home Theater System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Installation Technician Dustin on 7-13-23, installed our Best Buy Home Theater System and fine tuned all the components. He also advised us on how to use them all. He was very articulate, knowledgeable, and patient with us. MANY THANKS DUSTIN!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service From the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents who came to our home did an excellent job. I really, really, really, really want to commend Carla and her co-worker (I forget his name). They set up our new TV in no time and handled the extremely difficult task of hauling away our old 36" analog TV very well. They were very helpful and kind and very considerate of our home and furniture. They provided excellent service. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very happy with Geek Squad work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks were efficient and knew what they were doing. Everything works well and overall it was a job well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tuning a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize how great the picture quality could be until your agent tuned our YV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly and correctly installed TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came and installed the TV to all needed components.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great installation, Quick, and no fuss really knew his stuff.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick service and very thorough with their explanations.
I would recommend this to a friendRated 5 out of 5 stars
Professionaly Set up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia TV was set up in a few minutes and has operated flawlessly every since. Yes, it was worth every penny.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Glad we had the tv installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that came out was really good. He explained how ro use all the functions on our new tv. Very friendly & professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV easy to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad setting it up exceeded my expectations were very thorough and explained everything in detail to me thanks Dave
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Gurus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad makes installment so easy and it takes them very little time to accomplish the track! Great workmanship!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service - took time to answer questions - quick installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly set up and installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered the TV set it up and showed me how to use it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad person arrived on time and did a excellent job. Very happy. Set up was quick and everything was explained.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and so glad made the purchase. Recommend highly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad team outstanding!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great! Professional, polite, patient, and extremely knowledgeable! Without the Geek Squad, I would still be wrestling the television and it’s extremely heavy stand out of the box. The LG TV purchase was an investment and the Geek Squad showed it respect as the unboxed it, put together and placed it on our entertainment console. Can’t say enough wonderful things about Geek Squad and the pleasant experience we had because of them!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend