4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Just Keep getting Bigger TV

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and price make a new TV a win win situation. Love the TV. Easy to learn and use. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my tv. Very helpful explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who brought and set up my TV were wonderful and helpful. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris arrived on schedule. He brought in the new TV, took it out of the box, and the removed our old TV. He set up the new one and connected the Comcast cable, the Xbox, and the Switch. He then proceed to explain how the new TV operated and answered all our questions. He also then showed that all the devices were connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. It was supposed to be a 2 person team, but one called out that day, so there was just one person. He was very professional, very careful, and answered all my questions. He took out my 15 year old Plasma TV which was twice as heavy as the new TV. Setup the new TV making small adjustments to the TV stand and plugged everything in and tested it out. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the way to go. Would definitely use again in future. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up was quick.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my television, and my wireless sound bar and woofer. Answered any and all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason and partner I think.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient in set-up and it works. They were professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service vary knowledgeable and helpful. Went above and beyond what I was expecting. Definitely will use your services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sales rep and Geed Squad tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taz the sales representative was wonderful! Very knowledgeable and very customer service oriented. Treated us great!. The Geek Squad tech was great also! Brandon was very professional , quick and connected all items quickly and we very much appreciated his attitude and customer service qualities!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very personal as well as efficient.knew what they were doing and did job while discussing tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth every dollar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set-up my TV, and it is working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-site Television Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician found the problem, made me aware if cause and resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job was done perfectly.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setting up up my Tv went very smoothly. The installer was very pleasant and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service by Best Buy employees was exceptional. The TV is perfect, great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed television really good picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an entertainment center and a universal remote. They programmed everything to my satisfaction. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would give more stars if I could

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say worth every penny!! He was professional and knowledgeable. Very friendly and helpful. Set my TV up to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad guy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up all of my devices to the tv and made them work with one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and programed all my devices. A HDMI issue surfaced and the geek squad came back withou issue and corrected the problem.

    I would recommend this to a friend