Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Easy and painless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful team that came to hook up my tv .Answered every question !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and setup were done when promised. Worth the money to have tv setup and old projection tv hauled off!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth the price, easily.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was competent, friendly and fast. Very good at explaining the how the thing operated, too.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting over 2 weeks I finally got the TV delivered and installed. The only problem is turning it off takes several tries. I press the off button but it comes back on in 30-90 seconds and says to press any key to continue. I press any key and the TV turns back on. I press the off button again and it finally turns off.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installation made setup painless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad setup of a large screen TV is the only way to go. So much more convenient. They set it up and take away the box.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad setup was professional and informative!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did an excellent job in the setup of the tv, sound bar,and delivery.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledge is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first we were not very impressed with how we set up our TV but the Geek Squad came out and made it perfect!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did a great! They quick clean and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeks were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents that came and set up my tv answered all my questions and showed me all the goodies my tv had to offer. They were very nice and friendly and made sure things were cleaned up when they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted to the TV connected all my toys even connected to soundbar great work
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service by the Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geek squad come to my home and set up the new tv is a great service. Hauling away the old tv rocks.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
polite cautious and patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well and quickly done with full use explanation and guidance
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
He came, he saw, he conquered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.and then he left. What would have taken me hours to do, the installer did in about half an hour. Definitely worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wonderful, skilled personal service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Technician, David, who showed up at our home promptly, could not have been more respectful or accommodating! He assembled our TV and set us up quickly and thoroughly. He patiently reviewed all of the features of this new "smart" TV for us and made sure he answered all of our questions too. We are not very tech savvy and he was patient and a very good teacher. He treated us as though we were family, making sure we were comfortable working our new set.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job. Very nice and professional Would recommend the Geek squad to anybody
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
82" new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered, set-up, and connected my new TV. Showing me how to operate the device.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The representative was professioral!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative was professional, punctual, and knew his stuff. I would highly recommend this service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek Squad come over and hook up our new TV to our sound system in the house. Not only did he hook it up, but also straightened out the wire mess we had going on thru the walls! I cannot say enough good things about his service and knowledge! We have had several technicians come to the house to hook up TV's and sound systems and his knowledge of all things related to the sound system was better than anyone we have ever had to the house.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was excellent. Went smoothly. Answered all questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad unpacked and set up my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents unpacked and connected my smart TV to my internet so I could stream programs. They showed me how to set the brightness as either Vivid or Standard and other features of my Sony Bravia TV. They were amazing. I could not have done the set up on my own. Thank you Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
