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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Self installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install...unpack, add legs, plug in, follow screen directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with scheduling the service on my new television. Very helpful with questions and thorough with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV. Explained use of remote, showed all benefits of TV and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came, set everything up no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys had done enough setups that things went quickly and smoothly. Saved me a lot of time and worry. Definitely worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. My only complaint is a lack of communication from the sales dept. (they didn't know about removing the old TV).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Saved Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new "Smart TV" and it was smarter than me. I needed to hook up a VCR and couldn't figure out how to cable it or set it up correctly because Smart TVs aren't set up to be joined to dumb VCRs. The Geek Squad got into hidden set up menus on the Smart TV and had it configured in just a few minutes. Then they graciously cleaned up the menus on the TV for us so only the menus we needed would appear. Finally, they were kind enough to recycle my old TV for me, saving me a trip to the recycler!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my huge TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up this huge TV so Spectrum could take over with their setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. He helped me find everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job connecting the TV and peripherals, and explained using controls in a manner we understood,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely reccomend them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were GREAT at what they do, used levelers so you know the job was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great jog mounting the tv to our wall. A lot more to it than people realize as far as electrical aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly and very knowledgeable. They explained everything as they made the installation. Very satisfied with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV installation did have to be rescheduled but almost a week sooner so that suited me just fine! The Geek was actually a Geek Girl, not a guy & that impressed me. She was knowledgeable about my new TV, quick, wore her shoe covers inside and removed all the packaging material. And she was very personable & friendly. I have now bought a sound bar & requested her as the installer. I truly hope she can do it or I get someone as good - or almost as good - as Courtney for my upcoming installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did their job and got everything set up and running in no time at all. Had me running it before they left. Good job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very happy with setup of our new tv. john did a great job for us. he answered all our questions and showed us all features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work, fast, timely and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean and knew what they were doing. Took the old tv too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentleman from the Geek Squad came over and set up my tv and player. They new what they were doing and were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set it up for us....great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with our samsung 75 inch tv And it is a beautiful picture and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with tech doing tv installation. Very efficient and polite and answered all my questions.. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our install. Very professional job and explained everything to me . Showed me how to us controles.

    I would recommend this to a friend