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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    On It !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert service provided correctly on the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great, they discussed everything and options had no problem with them. They respected my home and items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    execlent service and great insulation very good at every aspect of the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation in a flash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents provided professional tips as they swiftly installed our new product. What more could we ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed my tv was very professional and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional efficient and clean. My tv was connected quickly and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV on the wall quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All works great and even enhanced the sound .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor Fox of the Geek Squad was the best. I am a TotalTech member and he took on the installation and when I asked him about a sound bar and he recommended what he had himself and so I went and got that too and he installed it. Taylor knew the house, had it all installed quickly and I like having someone who knows what he is doing to recommend products to me.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install by professional people! I would highly recommend this to anyone buying a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came on time, was professional and set up the TV quickly. He clearly answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85-in pitcher, that is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came nicely packed in a box, they unpacked it. Put the legs on it. Set it up on my entertainment center and when I hooked up the antenna to it they in turn programmed it for me and picked up all the stuff. The boxes miscellaneous things and took care of all of that instead of leaving at set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people for the job!! Quick and EZ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, informative, friendly and installation quick. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, polite & very professional. I would recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris arrived on schedule. He brought in the new TV, took it out of the box, and the removed our old TV. He set up the new one and connected the Comcast cable, the Xbox, and the Switch. He then proceed to explain how the new TV operated and answered all our questions. He also then showed that all the devices were connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my 70" TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV people were knowledgeable and set up everything fine. Very polite and neat. Took all the packaging with them and explained the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV in the geek squad guys were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV in the geek squad guys were amazing! Can’t recommend them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed television really good picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to do the setup were polite, professional and explained everything in fine detail. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grerat installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great friendly team that knows their stuff. Felt vert comfortable with them during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up is working A1 3 employee's worked quickly & efficiently

    I would recommend this to a friend