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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite, and professional. Answered all my questions, without hesitation. Cleaned up every single piece of unneeded cardboard/paper. A pleasure to work with. I later mentioned that the voice and lip movement of TV characters was "out of sync". I was contacted immediately, and an appointment has been scheduled to correct the matter. I am definitely a "satisfied customer".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional workmanship! All work done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were neat, efficient, and completed the job in minimum time. Very impresed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TY Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squader was very thorough at installing my Smart TV and surge protector. He was nice and answered my questions about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85b 65" all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85b 65" tv is just great. non glare is all good Haven't seen any rainbowing on screen The Geeks were terrific as usual so happy. Waiting for sound bar installation which will be soon, although I must say the TV speaker sound is fine as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing was quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better! Everything went quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done and they took the monster ol TV away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The provider explained everything really well - quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing new TV with mounting bracket and all appropriate connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting of TVs in your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knows their craft. The TVs were mounted quickly and efficiently. I learned quite bit about mounting TVs, viewing angles and sound bars during the time that the GeekSquad was at my house. A great experience overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line pro installation, well worth it to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the best at helping us !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alberto from the Hickory geek squad is really excellent. He patiently explained the new product to us; and didn’t make us feel stupid! We feel lucky to have had Alberto install our TV…and, a week later, the sound bar we purchased to enhance the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. On time schedule. They gave excellent advice on how to use equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek Squad fellow was a blessing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentleman spent a lot of time making sure everything worked. A true professional. He answered all my questions and made sure I understood his answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv in a very efficient manor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered & set up my Samsung 75” QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing & explaining the many functions of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery and technician was very courteous and knowlegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and showed me how to turn it on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumaanee and Jalen, The geek squad guy who delivered my TV were wonderful. They worked with me and my timeframe let me know when they were close when they would be here as I live in a high-rise and there’s always issues with delivering. The guys were very professional and very nice and it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very helpful and installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed all of my equipment and program it. They made sure I knew how to use it before leaving

    I would recommend this to a friend