Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my two TVs mounted on the wal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer took great care in making sure the TVs were straight on the walls.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed new TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rtechnicians installed a new TV without problem
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD SET UP...#1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Setup service was right on point, they did a great job, thanks guys...
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Even came with another tv in error.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did an amazing job in a short amount of time for a complicated project, made complicated by me. excellent work!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.called ahead to confirm, was very friendly, knowledgeable and was very helpful beyond what he was required to do
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The only real option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was great, very thorough. The team answered all my questions even when it took them over the time allotted for my setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
85b 65" all good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 85b 65" tv is just great. non glare is all good Haven't seen any rainbowing on screen The Geeks were terrific as usual so happy. Waiting for sound bar installation which will be soon, although I must say the TV speaker sound is fine as well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jumaanee and Jalen, The geek squad guy who delivered my TV were wonderful. They worked with me and my timeframe let me know when they were close when they would be here as I live in a high-rise and there’s always issues with delivering. The guys were very professional and very nice and it was a great experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
best buy experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a bump everything went smooth, geek squad is expensive for a simple setup
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mike Bolson is awesome geek squad employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike bolson was awesome setting up the tv. Took his time to ensure everything i needed and wanted was done properly. I would not have been able to do half the things he did. He also explained everything to me. He went above and beyond and should be commended.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
DVD player was installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the DVD player and set up my remote for one remote control instead of multiple.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
LG 77 inch set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All devices hooked up and working. Great job! Done quickly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gonzolas did a good job setting up. Took his time to get it right. Friendly and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job and service. Representative was welled trained.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installing was quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not have been better! Everything went quickly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The agents were knowledgeable and professional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and connected my tv and connected all of my devices. Answered all of my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great HDtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad were very friendly and courteous. Answered all my questions and walked me through how to use. Highly recommend them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy and painless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful team that came to hook up my tv .Answered every question !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On-site Television Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician found the problem, made me aware if cause and resolved.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend