Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my new Home Theater System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Installation Technician Dustin on 7-13-23, installed our Best Buy Home Theater System and fine tuned all the components. He also advised us on how to use them all. He was very articulate, knowledgeable, and patient with us. MANY THANKS DUSTIN!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation of Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant installation. Knowledgeable technician.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
GeekSquad - IonTech installed tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected all required. The only thing left out was getting me signed in to Netflix, which I did on my own later.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men were very pleasant and did a fine job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are simply the best and do a great job. They go out of their way to teach you about how to use your new products
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad set up my TV and hooked up all of my connections quickly. They made everything, DVR, DVD, TV look great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Aid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a really good job and asked me how it was along the way
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Representative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Representative hooked up our TV and showed us how to operate it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent for Geek Squad installed my wall mount and tv and it looks and works great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
It’s the way to go !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy I paid to have it installed ! Was installed and set up quickly ! And the box was hauled away !
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick, Polite, and Careful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was arranged quickly. The two gentlemen, Rich McCaulley & Matt Wilt, who dleivered and set up the tv were polite, friendly, careful, knowledgeable and worked efficiently. I would not hesitate to use them again!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team did a great job installing our new smart tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good professional service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good professional geek squad service allows for a clean look when pairing tv wall mounting with an in-wall power kit!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent connected my tv and showed me how to use all the apps
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well worth the $$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money for parents. They took care of everything and moved the old TV to another room.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation of equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected all my components and programmed remote. Terrific job and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did the set up quickly and professionally. Well worth the cost and it done right the first time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Did it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a word awesome on time professional and knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents assembled my TV and made sure everything was working good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Still have questions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not all of the previous channels which I streamed were set up on the new tv. Do not understand why channels such as Kanopy could not installed without a ROKU. Also, do not understand why I need two remotes, one for the tv and the other for the sound bar. My last tv, a 50" Insignia, which died after two years was able to be controlled by one remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
