Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected two TV's and synced my remotes. They assisted with the setup to make sure everything was working before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful, punctual in setting up my purchases and installed very quickly .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sam, the Geek Squad installer, delivered, set up and explained the new tv. He was prompt, courteous and very competent.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guy really took his time and showed us how to work the TV, which was VERY helpful since this is our first smart TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup the TV: professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great television for that size and the picture was great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
82" new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered, set-up, and connected my new TV. Showing me how to operate the device.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional installation by Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents, Curt and Bob, not only hooked up our new 65" TV, but, also, connected all of our other components. When they left, everything was working! They were very experienced and knowledgeable in their craft. We were extremely happy and satisfied with their service and the outcome! Thank you, Curt and Bob!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smooth as silk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and super great installer and set up man team
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GGG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Great Geek Guys (GGG) did it again. They know what they are doing, clean up the packaging, inquire about assisting other projects, etc., etc. While to some the cost seems on the high side, it is not! No frustration, no mess and no fuss are real products and the expense is well worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted to the TV connected all my toys even connected to soundbar great work
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Sqaud set up my TV & taught me how to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up my smart TV & taught me how to use it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in the store was very good. The sound in my home was even better. True theater quality acoustics. I’m impressed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly and efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt delivery and technician was very courteous and knowlegable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team sent to our home was very helpful! They were efficient, friendly, knew their jobs, and product, too.,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is the Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new TV is so clear, bright or vibrant and excellent to watch...my old TV was 23 yrs old, Beastly heavy and probably cost more to turn on. Our Best Buy tech guys were excellent with everything and got us back up to date with our TV and speakers etc.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my tv and they did such a good job. I also told them I had YouTube tv and needed the app downloaded. They were so helpful and decided they would have to get YouTube tv when they saw all the channels. So funny
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
quick, knowledgable service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team arrived on time and were very efficient. They were patient and willing to repeat information regarding installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Just Keep getting Bigger TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and price make a new TV a win win situation. Love the TV. Easy to learn and use. Good choice.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent connected my tv and showed me how to use all the apps
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
set up TVs and computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help for set up. Very thankful for the help. Tied all the cords so was neat
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
